What are the responsibilities and job description for the Department Technology Specialist I position at Henrico County Department of Recreation and Parks?
About Us
Henrico County, a progressive employer of choice, provides job seekers with the promise of fair and competitive compensation; a close-knit atmosphere with low employee turnover; and a benefits package that helps secure financial stability.
Established in 1611, Henrico County has deep historical roots. Henrico County borders the City of Richmond to the west, north and east and constitutes approximately a third of the Richmond metropolitan areas. Henrico County is among the top-rated counties in the nation and was one of the first localities to adopt the County Manager Form of Government. Citizens of Henrico County are represented by an elected Board of Supervisors representing five magisterial districts.
Henrico County General Government currently has more than 30 agencies. Department Heads are appointed by the County Manager, with the exception of the elected constitutional officers. Henrico County is an equal opportunity employer and, when you join us, you will be surrounded by fellow associates who come from all walks of life, all types of cultural backgrounds and all ages.
General Statement of Duties
Closing Date: This position closes on Monday, March 17, 2025.
Essential Duties
Sound working knowledge of personal computer technologies and network/telecommunications, network and systems architecture and equipment as well as common business software and office equipment, which may include A/V equipment and wireless devices and technologies; sound working knowledge of department-specific software, applications, databases, COTS, enterprise software, County-developed systems; sound working knowledge of department-specific office and technology-related equipment installation, configuration and functionality/operation; sound working knowledge of data collection and management principles and practices; excellent organization skills with the demonstrated ability to plan and execute work effectively to successfully complete assigned tasks accurately and in a timely manner within established deadlines; ability to multi-task; professional integrity including the ability to maintain the integrity of confidential and/or time sensitive information and processes encountered while providing support to end-users; ability to read, and consistently comprehend, interpret, apply and communicate technical information accurately; sound political astuteness; sound critical thinking and problem solving skills with the ability to appropriately resolve a variety of questions and issues within established policies, guidelines, requirements and procedures; may require the ability to research issues and identify solutions; sound professional judgement with demonstrated ability to consider and weigh a variety of relevant factors and make accurate decisions or recommendations; ability to synthesize multiple types of data and make accurate appropriate determinations and recommendations; strong computer skills with ability to use computers, laptops, tablets and other devices, and to effectively, accurately and appropriately use typical business software, proprietary software and applications to complete assigned tasks; visual and hearing acuity sufficient to enable effective interactions and data collection; excellent written and verbal communication skills with the ability to interact professionally with end-users with diverse skill levels and functional needs and to establish and maintain effective working relationships; excellent interpersonal and communication skills to communicate technical information to non-technical audiences in user friendly language; ability to express ideas clearly and concisely, orally and in writing; ability to work independently and as part of a team; ability to collaborate effectively to establish and maintain a good working relationships with all levels of department staff, IT Department staff, vendors, and other relevant stakeholders; personal accountability including teamwork and establishing and maintaining positive working relationships with end-users; and excellent customer service skills with the demonstrated ability to interact patiently, respectfully and with tact and courtesy with all end-users presenting with varying levels of understanding and needs in order to appropriately address requests, needs and issues. Must be able to positively and appropriately represent the County customers and other stakeholders. May require the ability to work on-call or a flexible schedule as needed.
- Ability to troubleshoot under pressure on an immediate deadline.
- Work with audio and lighting console specific and third-party control systems and software, integration of these systems into existing architecture.
- Ability to work independently and efficiently in multiple locations and under varying conditions.
- Train and guides end users on the operation of specialty hardware (audio and lighting device) and software's for Production /V applications.
- Communicates any issues and resolutions effectively and immediately as needed.
Minimum Qualifications
Graduation from high school with relevant coursework completed at the high school or college level and one (1) year of relevant work experience; OR, any equivalent combination of experience and training which provides the required knowledge, skills and abilities.
Additional Information
A criminal history record check and fingerprinting is conducted on all persons conditionally offered employment, including a conditional offer of initial employment, or a conditional offer to promote, demote, or laterally transfer an employee.
How To Apply
You apply for positions with Henrico County general government through our online applicant system, which is available 24-hours a day, 7-days a week with an Internet connection. Please access our job site portal though https://henrico.us/services/jobs or click on the Jobs link in the upper right-hand corner of our main County page at https://henrico.us.
Closing Date: This position closes on Monday, March 17, 2025.
Minimum Salary
23.1
Maximum Salary
Currency
USD
Main Organization
General Government
General Government
Employment Status
Hourly/Temporary
Hourly/Temporary