What are the responsibilities and job description for the Bilingual Automotive Service Advisors position at Heyward Allen?
2910 Atlanta Highway, Athens, GA 30606 Bilingual Service Advisor Excellent Training, Income & Benefits in Athens, GA is a GREAT place to have a rewarding career We are seeking Bilingual Service Advisors, with excellent customer service skills, to guide customers through the auto repair and maintenance process, advise customers on service options and costs, follow vehicle status from service bay entry to completion, and much more. Apply now for this great opportunity Upload your resume AND complete the assessment for priority consideration. Heyward Allen is family-owned and operated and was voted the 1 PLACE TO WORK by our community We have an excellent reputation for honesty, integrity, and customer service and have earned ‘Best Dealership’ for 25 out of the past 26 years in Athens. We appreciate our employees and invest in their success. We Provide Excellent Benefits : Competitive Salary Commission & Bonus Excellent Income Training Medical, dental, life, and long-term disability insurance 401(k) savings plan Christmas and vacation savings club Paid vacation, holidays, and sick days Flexible 5-day work week Limited Saturdays and No Sundays Career advancement Employee discounts on vehicles, service, and more A professional team environment Responsibilities - Bilingual Service Advisor : Guide customers through the auto repair and maintenance process, advise them on service options and costs, schedule service, and much more. Greet customers, answer questions, offer additional services and products, including special promotions Follow vehicle status from service bay entry through completion of work Keep customers informed of changes Review completed work order with customer and ensure they are satisfied Maintain high CSI scores Qualifications - Bilingual Service Advisor : Required : Bilingual with excellent customer service and communication skills Prefer Automotive Service Advisor and Dealership experience Basic automotive operational knowledge is preferred A positive attitude, good work ethic, and professional appearance Pleasant, energetic, conscientious, dependable, and able to multi-task in a fast-paced environment. Valid driver's license and good driving record High school diploma or equivalent
