Director of Food And Beverage

The Club

Founded in 1958, Highlands Falls Country Club is a private, member-owned club situated in the scenic

town of Highlands, North Carolina. The Club offers a variety of amenities and activities, including golf,

croquet, pickleball, tennis, bridge, fishing, swimming, dining, and fitness facilities, all set against the

backdrop of breathtaking mountain views, cool summer temperatures, and a stunning waterfall.

Members enjoy a welcoming and friendly atmosphere, making it a perfect place to relax and connect

with others.

Highlands Falls Country Club is committed to ongoing investment and enhancement of its facilities,

ensuring a premier experience for its members. The Club boasts a beautifully renovated 18-hole golf

course, designed by renowned course architect Bill Bergin, offering pure golf enjoyment set in a

stunning, dramatic landscape. The croquet facilities feature two full-sized lawns and an impressive

pavilion, with the Club having previously hosted the USCA National Championships. The Sports

Complex includes a tennis center with three Har-Tru courts and eight new professional pickleball

courts. For fitness enthusiasts, the Club offers a two-story Fitness Center with panoramic views,

equipped with a weight room, locker rooms, a group activity room, and comprehensive wellness

services including spa treatments, personal training, and group fitness classes. The pool complex

features a newly designed swimming pool with aquatic fitness programs, providing a relaxing and

active environment for members. The recently renovated Clubhouse has expanded outdoor dining

options, a new indoor/outdoor bar, improved lounge spaces, and refreshed décor, creating a vibrant

social hub for members to enjoy. In Fall of 2025, the Club will begin the renovation of the kitchen, staff

break room, F&B offices, expanded outdoor dining facilities, and more.

Members love to talk about how incredible the experience is at Highlands Falls. The Club and staff

members have been featured in Golf Digest, Carolina Green, Golf Kitchen, Golf Business, and many

more. The members and staff provide an excellent combination of chemistry and friendliness that

provides for a wonderful work environment. This is an excellent opportunity for someone who works

hard, has an outgoing personality, and wants to be appreciated for their work.

Position:

Highlands Falls Country Club is pleased to announce a distinguished career opportunity for the

position of Food & Beverage Director. Reporting to the General Manager and working in close

collaboration with the Executive Chef, the Director will be responsible for overseeing Dining Room and

Beverage operations, ensuring the delivery of exceptional service and the maintenance of high

standards. Key responsibilities include monthly reporting, budget oversight, and expense

management. Additionally, the Director will facilitate communication between the General Manager,

House Committee, members, and staff. The Club is open for regular operations from May through

October.

Primary Responsibilities:

1. Ensure member satisfaction in the Dining Room through direct supervision and adherence to

staffing excellence while maintaining high service standards.

2. Promote Highlands Falls Country Club to the highest standards, engaging with members, their

guests, staff, and the local community to showcase the club's excellence.

3. Assures that effective orientation and training for new staff and professional development

activities for experienced staff are implemented.

4. Recruit, train, and supervise staff, applying relevant training and marketing principles to

consistently surpass the expectations of club members and guests.

5. Conduct regular inspections to ensure all safety and sanitation standards are consistently

maintained.

6. Ensure strict adherence to all legal requirements, including wage and hour regulations and

federal, state, and local laws related to alcoholic beverages.

7. Assures that all pre and post shift side work is completed and that dining and service areas

remain clean and organized.

8. Maintain proper beverage inventory levels through regular ordering and monthly accounting.

9. Regular monitoring of the order and receiving program to ensure accurate quantities, pricing,

and quality of all products and supplies.

10. Monitors and adjusts dining room staffing for best member satisfaction while being fiscally

responsible.

11. Manages the F&B Calander by scheduling and organizing Club and private events.

12. Regularly meets with members and staff to develop Banquet Event Orders.

13. Develops wine/spirit lists and bottle/glass sales promotion programs.

14. Plan and implement procedures for special club events and banquet functions.

15. Develop on-going training programs for food service and bar production personnel.

16. Train staff on all aspects of Jonas POS system.

17. Participates in House Committee meetings and weekly senior leadership meetings to provide

insights, collaborate on strategic initiatives, and support decision-making processes.

18. Ensures that all written correspondence, reports, newsletters, and other communications

related to Dining and Club events are completed and distributed in a timely manner.

19. Ability to handle confidential information with discretion.

Qualifications:

Minimum of 4 years of hospitality experience in a private club or resort.

Minimum of 2 years management experience required.

An associate or bachelor’s degree is preferred.

Must be willing to work days, evenings, weekends and holidays.

An understanding of the H2B process and seasonal workforce is preferred.

Must be well spoken and professional, with a warm inviting presence.

Organized with excellent attention to detail.

Competent proficiency in Microsoft Word, Excel, Power Point, and similar software.

Experience with Jonas Club and software a plus.

Salary and Benefits

The Highlands Falls Director of Food & Beverage is a year-round full-time employee. The Club offers a

very competitive salary and compensation package. The Club also offers:

A. 401k matching up to 4%.

B. Health insurance.

C. Dental & Vision insurance.

D. Paid dues for national, state, and local professional associations.

E. Expenses to attend regional seminars and conferences.

F. Cell phone allowance.

G. 10 days paid vacation and personal time.

H. Meals during season.

I. Golfing privileges.

Application Process:

To apply, please send resume and cover letter via email to:

Fred Gehrisch

General Manager/COO

Highlands Falls Country Club

One Club Drive

Highlands, NC 28741

fgehrisch@clubhfcc.com