Holiday Inn Express and Suites Norfolk Jobs

The purpose for the Position: To perform a combination of tasks which maintain the hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive experience. Essential Responsibilities. Provides professional and courteous service at all times. Cleans and maintains all public areas, storage areas, and administrative areas. Clean rooms on request. Run supplies and service items to guestrooms as requested. Dust, vacuums, ...

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience. You’ll also create a warm atmosphere that makes our guests feel at home in any location. Day to Day Duties. Be the warm welcome that kicks off a memorable guest experience. Acknowle...

Laundry Person. Job Summary: To ensure that all areas of the hotel and restaurant are kept properly stocked with clean laundry items. Duties and Responsibilities. General. 1. Sorts linens for washer. 2. Removes stains from badly soiled linen. 3. Operates washers and dryers properly. 4. Folds all linens to hotel standards. 5. Washes banquet and kitchen laundry. 6. Washes bedspreads, bed pads, and blankets per instructions. 7. Keeps laundry area ne...

Job Summary. To maintain a clean and appealing guest room according to policy standards. Duties and Responsibilities. General. Change bed linen daily. Vacuum carpeting. Dust all furniture (picture frames, bed frames, lamps, TVs, dressers). Remove fingerprints and smudges (ex. mirrors, shiny surfaces, windows, etc). Thoroughly clean the bathroom area - wash shower stall, sink, floor, toilet, etc. Make sure that the standard room set-up is complied...

Guest Service Agent. Job Summary: Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps guest’s complete registration cards and then assigns rooms accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropr...