Executive Housekeeping Manager

POSITION TITLE: Executive Housekeeping Supervisor

REPORTS TO: Regional Housekeeping Manager & GM

POSITION SUMMARY:

Directs and coordinates the daily operations of a housekeeping services department to ensure offices, patient/guest rooms, and other specified areas are kept in a clean and orderly condition in the hotel. Conducts inspections of facilities and recommends repairs and upgrades when needed. Ensures compliance with federal, state, and local environmental regulations. May create quality standards and monitors the implementation. Typically manages through subordinate housekeepers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments.

HEADHOUSEKEEPER DUTIES AND RESPONSIBILITIES:

• To hire, manage, train, develop all full & part-time members of the housekeeping department.
• To ensure that the accommodation and public areas offered to guests are presented to the highest standards of cleanliness and guest provision.
• Correct health & safety policies being adhered to and accurate record keeping of housekeeping suppliers to maximize the efficiency of the department.
• To establish and maintain standards of cleanliness for the hotel bedrooms, public areas, linen stores and cottages. This is to be carried out in conjunction with, and directed by the headhousekeepers.
• To maintain adequate supplies of linen for all departments. This includes liaising with different department heads to meet the requirements of forthcoming business.
• Accurate recording of incoming and outgoing linen must take place to ensure correct invoicing by the nominated linen company. This includes reporting of any discrepancies on deliveries, invoices and below-standard linen supplies.
• Ensure no rooms are rolled in any hotels daily.
• To take part in regular monthly inspections of all housekeeping areas with the housekeepers to maintain existing standards within the housekeeping department and in accordance with brand minimum Standards.
• To liaise with the housekeepers on a daily basis to ensure necessary rooms are available for guests to check in.
• Ordering of housekeeping and guests supplies are completed consistently for each hotel.
• To carry out stock checks as and when required by the company.
• To report all maintenance problems regarding defective equipment and damage to any accommodation areas. This includes taking any defective equipment out of service to prevent further damage or risk to guests and staff.
• To ensure that the Company’s health & safety policy is adhered to.
• To train any new and existing staff to carry out their duties to the departmental standards previously agreed in consultation with the housekeeper.
• Other duties may be assigned by supervisor at their discretion.

Qualifications

• Proven experience in cleaning and supervising housekeeping staff
• Strong management skills with a background in hospitality and hotel operations
• Familiarity with custodial and commercial cleaning practices
• Experience in laundry management and housekeeping oversight
• Demonstrated leadership abilities in a fast-paced environment
• Knowledge of janitorial standards and best practices

Job Type: Full-time

Pay: $35,700.00 - $40,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Weekends as needed

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Chattanooga, TN 37421: Relocate before starting work (Required)

Work Location: In person

Salary : $35,700 - $40,000