What are the responsibilities and job description for the Syteline Administrator position at Hollman, Inc.?
Hollman is about innovation.
Hollman is the world's largest manufacturer of wood and laminate lockers. We pride ourselves on staying on the cutting edge of our industry, continually offering new designs and finish options and manufacturing them using the most modern computer-controlled equipment.
We are currently seeking an experienced Infor Syteline Administrator to join our Systems Team. The ideal candidate will have extensive experience managing and updating the Infor Syteline ERP System and a background in manufacturing and reporting tools. Join a stable company that offers competitive pay and comprehensive benefits packages. Join the Hollman team!
Key Responsibilities
- Administer and configure the Infor Syteline ERP system to meet business requirements, including module configuration, user setup, and security.
- Develop and maintain sales, purchasing, production, shipping, engineering, month-end, and annual reports to support business operations, ensuring accurate and timely information is available.
- Manage and support integrated applications within Syteline to ensure seamless operation and data integrity.
- Configure Syteline modules to meet the specific needs and requirements of the organization.
- Collaborate with internal stakeholders to understand reporting needs and develop custom reports and dashboards using Power BI and Birst.
- Train and follow up on custom integrations with external systems and applications to enhance ERP functionality and efficiency.
- Provide training curriculum and support to end-users, assisting with troubleshooting and resolving ERP-related issues.
- Stay informed of the latest Infor Syteline features and technologies, recommending and implementing improvements to optimize system performance and their applicability to the organization.
- Develop and maintain system documentation, including process flows, configuration settings, and customization details.
- Provide technical support and troubleshooting assistance to end-users to resolve issues related to the Syteline system. Respond to support tickets, diagnose problems, and implement solutions in a timely manner.
Job Qualifications
- Bachelor’s degree in information technology, Business, Computer Science, information systems, or related field.
- Excellent troubleshooting skills and the ability to diagnose and resolve technical issues effectively.
- Strong communication and interpersonal skills, with the ability to interact with stakeholders at all levels of the organization.
- Certification in Infor Syteline administration or relevant ERP certifications is a plus.