What are the responsibilities and job description for the Hotel General Manager position at Home2 Suites by Hilton Memphis Downtown?
Job Summary
We are a brand new Home2 Suites by Hilton Memphis Downtown. We are seeking a skilled and experienced General Manager to join our team and oversee the operations of our business. The ideal candidate will have a strong background in hospitality management, with a proven track record in team leadership and operational excellence. The General Manager will be responsible for managing the budget and financial performance of the company, developing and implementing strategies for growth and success, and leading and motivating a team of employees. The successful candidate will have strong leadership and problem-solving skills and be able to adapt to changing business needs.
Responsibilities:
- Manage the budget and financial performance of the company, including setting goals and monitoring results.
- Develop and implement strategies for growth and success, including identifying new opportunities and improving existing processes
- Lead and motivate a team of employees, including setting performance expectations, providing training and development, and managing employee relations
- Oversee the operations of the business, including ensuring that policies and procedures are followed and that all necessary resources are available
- Monitor market trends and adapt to changing business needs
- Ensure compliance with health and safety regulations, as well as food handling standards.
- Oversee day-to-day operations to ensure efficient service delivery and customer satisfaction.
- Develop and implement training programs for staff to enhance service quality and operational efficiency.
- Manage inventory, ordering supplies, and controlling costs to maximize profitability.
- Foster a positive work environment by promoting teamwork and open communication among staff members.
- Address customer inquiries and concerns promptly to ensure a positive experience.
Experience
- Proven experience in hospitality management or a similar role within the food service industry.
- Demonstrated ability in team management, training development, and fostering employee engagement.
- Excellent communication skills with the ability to lead by example and motivate staff.
- A passion for providing exceptional customer service in a fast-paced environment.
If you are a dedicated professional looking to make an impact in the hospitality industry, we encourage you to apply for this exciting opportunity as our General Manager.
Job Type: Full-time
Pay: $85,000.00 - $100,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Experience:
- Hotel management: 1 year (Required)
- Hospitality: 1 year (Preferred)
- Hilton PEP Software: 1 year (Preferred)
- hotel opening: 1 year (Preferred)
Experience:
- Hotel management: 1 year (Required)
- Hospitality: 1 year (Preferred)
- Hilton PEP Software: 1 year (Preferred)
- hotel opening: 1 year (Preferred)
Experience:
- Hotel management: 1 year (Required)
- Hospitality: 1 year (Preferred)
- Hilton PEP Software: 1 year (Preferred)
- hotel opening: 1 year (Preferred)
Experience:
- Hotel management: 1 year (Required)
- Hospitality: 1 year (Preferred)
- Hilton PEP Software: 1 year (Preferred)
- hotel opening: 1 year (Preferred)
License/Certification:
- CPR Certification (Preferred)
Ability to Commute:
- Memphis, TN 38103 (Preferred)
Work Location: In person
Salary : $85,000 - $100,000