What are the responsibilities and job description for the Officer Manager position at In House?
Job Title: Office Manager
Location: Chicago, IL
Job Type: Full-Time (On-Site)
About Us:
In House is an innovative home maintenance and repair start-up transforming the way homeowners maintain their properties. Our team focuses on providing preventive and reactive maintenance through our personalized plans for homeowners, providing on-demand services and emergency support, and a trusted partnership in their homeownership experience.
Our clients value high quality of work through exceptional customer service and professionalism. Our team aims to deliver both while focusing on cost-savings, optimizing operational processes, and bringing homeownership and maintenance to the modern era.
We are ramping up our growth going into 2025 and need exceptional talent to join us as we aggressively increase our sales.
We're seeking an experienced Office Manager to join us.
Job Overview:
The Bookkeeper/Office Manager will play a pivotal role in ensuring smooth day-to-day operations. This hybrid role combines administrative support, team coordination, and operational management to help scale our business effectively.
Key Responsibilities:
Administrative Support:
- Manage and organize email correspondence (incoming and outgoing).
- Schedule service jobs, manage crews, and coordinate with clients for on-site visits.
- Maintain accurate records, including client accounts, contracts, and invoices.
- Assist with drafting contracts, proposals, and communications.
Financial Management:
- Perform bookkeeping tasks using QuickBooks Online, including bill payments, deposits, invoicing, and generating financial reports.
- Track expenses, generate profit-and-loss statements, and ensure budget alignment.
- Process payroll and oversee employee benefits administration.
Human Resources and Team Support:
- Assist with recruitment, onboarding, and team-building activities.
- Maintain HR files and ensure compliance with relevant workplace regulations.
- Support leadership with ad hoc tasks and personal projects as needed.
Office Management:
- Oversee office operations, ensuring an organized and productive workspace.
- Maintain office supplies and coordinate with vendors for repairs and inventory needs.
- Implement and streamline office systems, including scheduling and CRM tools.
What We’re Looking For:
- Strong organizational and multitasking abilities.
- Excellent communication skills, both written and verbal.
- Proficiency in QuickBooks, Microsoft Office Suite, and CRM software.
- Previous experience in office management, administrative support, or a related role.
- A proactive and adaptable approach to problem-solving.
Nice to Have:
- Experience in a start-up, home services industry, construction industry.
- Familiarity with scheduling software or customer relationship management tools.
