Word Processor. Company. HSB. Location. Wayne , United States. Job Description. Produces Loss Prevention reports and other moderately complex typed documents within established quality standards and time guidelines. Proofreads and edits own work and references existing legacy systems to obtain correct mailing and contact information. Education and Experience. High School diploma or equivalent is required. Some college or an Associate’s degree is ...
Policy Services Assistant. Company. HSB. Location. Wayne , United States. Job Description. Enter new claims into system, attach policies, and other necessary documentation to facilitate adjusters ability to process claims. In addition, achieve turnaround and production requirements and meet quality expectations. Cross train on at least one horizontal skill within HSB’s Customer Solution Center and/or Quote Prep Department. Provide continued suppo...
AVP Claims CEB. Company. HSB. Location. Hartford , United States. Lead and manage a team of Claim Directors and is responsible for a claims team at the division level within the Commercial Equipment Breakdown Unit. Is ultimately accountable for the quality/accuracy of the work product, delivery of exceptional customer service, talent management, and creating an engaging work environment. Responsible for implementing organizational change, managin...
Customer Solutions Associate. Company. HSB. Location. Wayne , United States. Responsible for providing support for all customer contact (i.e. phone, web, web portal, processing) for one Customer Solutions Skill including but not limited to: (Inspection Support, Operational Support, Policy Support, Special Products), as well as one VF non CS skills including but not limited to" (Claims Support, Prep Support, Processing Support). This role entails ...
Vice President Home Office Engineering. Company. HSB. Location. Hartford , United States. The Vice President, Home Office Engineering will manage the “Home Office Engineering” team, including Engineering & Standards, Equipment Technology Lab, Instrument Lab, and the Virtual Information Center. Collectively, these teams make up the Home Office Engineering Group and function as the deep technical knowledge to leverage across HSB. Responsibilities w...
Claims Service Rep Cyber. Company. HSB. Location. Boise , United States. Provide customers with quality and service that is consistent with established claims management standards and practices. Key responsibilities include prompt customer contact, creation of a plan for claim evaluation, timely assessment of damages, investigation relative to the cause of loss, assessment of the availability/applicability of coverage and proactive achievement of...
Customer and CX Research Lead. Company. HSB. Location. Hartford , United States. Who we are looking for. This role is a critical player in driving HSB’s charge to ‘bring the outside in’. This role is accountable for uncovering unmet customer needs (end insured, agents and brokers, client company partners and alternative distribution partners) through the execution of market and customer research. determining the customer problem to be solved, ass...
Loss Control Inspector Trainee - Cedar Falls, Iowa. Company. HSB. Location. Cedar Falls , United States. The Hartford Steam Boiler Inspection and Insurance Company is looking for Inspectors to join our Engineering Team. Loss Control Inspectors pride themselves on having the technical knowledge and experience to provide quality inspections, engineering services and business solutions. The goal is ensuring our customers avoid losses, and recover pr...
Authorized Inspector Trainee - Fond du Lac, WI. Company. HSB. Location. Fond du Lac , United States. HSB is looking for Inspectors to join our Engineering Team. This field-based position is an integral part of our commitment to the quality and service we provide for our customers and to their equipment. The work is. varied from day to day. and is ideally suited to a self-motivated individual who can work independently. A successful inspector will...
VoC Strategy Lead. Company. HSB. Location. Hartford , United States. The Voice of Customer (VoC) Strategy Lead is responsible for the development, implementation and oversight of the HSBs VoC strategy aligned to the organizations vision for delivering best in class Customer Experiences. This role will work closely with partners across divisions and functions to prioritize appropriate VoC solutions, experience measures and corresponding operating ...
Authorized Inspector - Stroudsburg, PA. Company. HSB. Location. Stroudsburg , United States. Authorized Inspector – Stroudsburg, PA. As an inspector, you will review and witness activities to recognized international codes, standards and/or regulations such as ASME® Code, Pressure Equipment Directive (PED) and Canadian Standards to name a few. You will also provide inspections to, client specifications and perform Engineering services to companie...
