Area Manager

Description

Area Manager

Hudec Dental 

Brecksville, OH

Basic Function: The primary function of the Area Manager is to direct and oversee the operations of their area dental practices in an efficiently productive manner and lead in the development of their staff, while exceeding patient expectations and the expected levels of profitability.

Essential Duties and Responsibilities: The following is a list of responsibilities associated with the Area Manager position but is not an exhaustive nor a complete, comprehensive list of the duties required and expected.

• Establishes individual office and provider productivity goals for the day, week, month and year
• Ensures daily office schedules are scheduled accordingly to maximize production
• Meets monthly with office providers reviewing production metrics and establishes plan for growth o Increases treatment plan acceptance in all offices by working on treatment presentation with each manager
• Works with the Office Manager to set objectives and establish development plans for all team members
• Hold Office Manager accountable for consistency and follow up on all team member training initiatives
•  Train all Office Managers to be accountable, independent and driven leaders
• Lead by inspiring and empowering o Position team members in areas to maximize their potential to improve the operations of the office
• Maintain compliance of company policies, procedures, objectives, mission and values of Hudec Dental within office environment and staff they oversee.
• Assist in creative marketing objectives for each assigned office to attract and retain quality new patients
• Implement patient care standards, ensuring an enhanced patient experience for every individual served. •
• Consistent and effective communication:
• Performs H1 Office visit survey quarterly for each office 
• Timely response to all phone, written and email communication
• Weekly recap of visits and office events distributed to COO and President
• Communicates consistently and in concert with all departments and all offices to keep all informed
• Attends and contributes in all monthly office meetings

Requirements: 

• Education: Combination of and experience represented by an Associate’s or Bachelor’s Degree in a Business related field
• Preferred Education: Master’s Degree in Business Management
• Experience: 5 years of prior Management Experience in a multi-unit setting
• Must have strong skills using Microsoft Office Suite
• Must be able to read, write, speak, and communicate effectively in the English language.
• Must possess the ability to make independent decisions when circumstances warrant such action
• Must have excellent interpersonal, written, and oral communication skills
• Must have excellent listening skills and the ability to ask probing questions
• Able to effectively manage multiple priorities and adapt to change within a fast-paced environment
• Must possess a professional and friendly attitude. 
• Must have reliable transportation

Qualifications