Job Purpose. The primary purpose of this position is to perform duties in support of the Company's overall customer service, inventory, repair, and operational functions, in conjunction with and through direction of the General Manager. Essential Duties. Perform customer service duties, including: Provide timely and accurate feedback to customers regarding current orders, backorders, or future orders: Process customer orders, exchanges, and retur...
Job Purpose. The primary purpose of this position is to provide a superior sales and service experience to customers and dealers via phone, email and trade shows. Essential Duties. Assist customers and dealers with product and service questions, sales order requests, return requests, technical support, and resolution of conflicts or customer dissatisfaction with services and products. Enter data into computer, including warranty cards, customer i...
Job Purpose. The primary purpose of this position is to assemble crossbows in accordance with established standards and rates of productivity. General assembly of crossbows. Notify department manager of product discrepancies, quality issues, or equipment malfunctions. Keep workstation clean and well organized. Label defective items and place in the designated area. Accurately record all daily production amounts. Perform other related duties and a...
Job Purpose. To diagnose bow issues and complete bow repairs. Essential Duties. Diagnose issues with bows and complete bow repairs. Provide support to customers over the phone regarding bow repairs. Record all necessary paperwork. Secure payments from customers. Filling bins. Test bows. Putting bows in S Warehouse. Perform other related duties and assignments as required. Requirements. High School Diploma or equivalent. Computer proficiency and a...
