What are the responsibilities and job description for the Reservations Agent position at Hyatt Regency?
Organization- Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina
Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Responsibilities
CULTURE AND FUN!
Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Responsibilities
- Handling guest room reservations.
- Provide guest with hotel facility information and answer questions relating to the hotel and local area.
- Blocking rooms.
- Entering group rooming list.
- Posting pre-payments.
- Billing no-show reservations.
- Answering incoming calls.
- Handling guest mail and faxes.
- Taking messages for guest
- Job duties listed is not all encompassing and additional responsibilities may be required.
CULTURE AND FUN!
- Free room nights, discounted room nights, and friends & family room rates at wonderful Hyatt locations around the world
- Celebrations, recognitions, and volunteer opportunities
- Free nutritional colleague meals
- PerkSpot - discounts at various retailers - Apple, AT&T, Verizon, and many more!
- Full medical benefits at 30 days of employment
- 401K with company match
- Employee Stock Purchase plan
- Paid vacation, holidays, sick days, and extended sick leave
- New child leave, paid family bonding time, and adoption assistance
- Tuition reimbursement
- Free access to Headspace – meditation, recuperation, and rejuvenation
- Work-life balance
- Customer service experience and front desk experience preferred.
- Must have good typing skills.
- Refined verbal and written communication skills.
- A true desire to satisfy the needs of others in a fast-paced environment.
- Must be available to work flexible shifts including nights, weekends, and holidays.
Salary : $17
