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Remote Reservations Agent

Maryland Center for Hospitality Training
Baltimore, MD Remote Full Time
POSTED ON 2/19/2025
AVAILABLE BEFORE 3/16/2025

Job Summary:

We are looking for a Remote Reservations Agent to assist customers with hotel and travel bookings. You will handle reservations, provide information on availability, and ensure a seamless booking experience.

Key Responsibilities:

  • Process hotel and travel reservations via phone, email, and online platforms.
  • Provide guests with accurate information on room availability, rates, and special offers.
  • Modify or cancel reservations as needed.
  • Handle customer inquiries and resolve booking-related issues.
  • Maintain detailed records of reservations and payments.

Requirements:

  • Experience in hotel reservations or customer service preferred.
  • Strong communication and problem-solving skills.
  • Familiarity with reservation software (e.g., Opera, Amadeus) is a plus.
  • Ability to manage multiple bookings efficiently.
  • Willingness to work flexible shifts, including evenings and weekends.

Salary : $23 - $25

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