Lead Production Part Approval Process (PPAP), Advanced Product Quality Planning (APQP), Controls Plans, Failure Mode and Effect Analysis (FMEA) and Supplier Quality Assurance (SQA) processes for Product Launch. Coordinate the response to customer complaints by putting in containment actions, full analysis, poka-yokes (error proofing), and implementing short-term and long-term countermeasures. Lead root cause analysis. Act as a point of contact fo...