What are the responsibilities and job description for the Ecommerce Fulfilment Associate position at Hypard Trading Corp?
About Us: At Hypard, we pride ourselves on delivering exceptional products and services to our customers. We are committed to creating a dynamic and supportive work environment where every team member plays a critical role in our success.
Position Overview: We are looking for a detail-oriented and motivated Fulfillment Associate to join our team. In this role, you will be responsible for ensuring that all customer orders are processed efficiently and accurately. You’ll handle everything from order fulfillment to customer service inquiries, returns, and shipping-related issues, making sure our customers receive their orders on time and with a positive experience.
Responsibilities
- Reviewing and printing daily online orders.
- Assembling pick ticket items for warehouse associates for labeling and packaging orders for shipping or customer pickup.
- Producing shipping labels using ShipStation, FedEx, UPS, & USPS software.
- Completing order and shipping documentation accurately.
- Communicating inventory updates and reconciliation with warehouse associates.
- RMA services for all customer accounts.
- Assist and support supervisor with special fulfilment orders.
Qualifications
• High level of attention to detail and accuracy, with a dedication to quality
• Ability to manage their time effectively to complete all orders within a set timeframe
• Organizational skills to manage multiple orders at a time without errors
• Interpersonal skills to work well within a team environment
• Basic computer knowledge to complete digital paperwork and shipping manifests
• Ability to work safely within a warehouse environment
• Ability to follow existing company policies and procedures
Salary : $17 - $19