JOB TITLE. Healthcare Customer Service Representative. FLSA STATUS. Non-Exempt. DEPARTMENT. Healthcare. REPORTS TO. Varies. SUPERVISORY RESPONSIBILITIES. No. JOB LOCATION. TRAVEL. No. ESSENTIAL DUTIES & RESPONSIBILITIES. Provide Expert Customer Service. Respond to incoming calls from patients, insurance members, and healthcare providers, offering clear, accurate information on health care services, benefits, claims, and medical procedures. Addres...
