Administrative Assistant 1, Counseling (2621)

Administrative Assistant 1, Counseling (2621)
Meridian/Boise

Institution Information

Idaho State University, established in 1901, is a Carnegie-classified doctoral research and teaching institution, with a culture built on trust, compassion, stability, and hope. ISU serves over 12,000 students in Pocatello, Meridian, Twin Falls, and Idaho Falls. Students and faculty at ISU are leading the way in cutting-edge research and innovative solutions. We are proud to offer exceptional academics nestled in the grand, natural beauty of the West. We invite you to apply to be a part of our University community!

This position is located on the Meridian campus of Idaho State University.
If you are not interested in working on our Meridian campus, please refer to our Jobs Page at isu.edu/jobs for opportunities located at our other campus locations.

Job Description

To perform a wide variety of secretarial support functions; apply detailed program knowledge in developing and/or maintaining program records systems and/or in collecting information, preparing reports and providing liaison between management, other organizational units, and external customers; perform related work.

The successful candidate must be knowledgeable of procedures and program requirements to respond to inquiries, explain department services, policies, procedures, and rationale for decisions to student applicants and clinic clients, while attending to the importance of confidentiality. They will also utilize advanced web based computer skills with web based computer programs for the tracking/management of student records and maintaining the security and confidentiality for students and clinic clients. They will apply detailed program knowledge in developing and/or maintaining program records systems and/or in collecting information. As well as be the liaison between the department and the community.

Key Responsibilities

• 
  Office support functions including word processing, digital data management, composing a variety of business documents, reception, ordering and reconciling purchases.
• Speak regularly with faculty who organize workshops, cultural exchanges, and on-line classes, students in the program and perspective students, Department Chair and other University departments.
• Scheduling appointments for the Pocatello Counseling Clinic and interaction with clients regarding services.
• Make decisions on if a workshop will run depending on the number of paid attendees.
• Confirm with workshop coordinator of borderline enrollments, and deal with attendees for credit, or CEUs.
• Reimburse presenters for travel and honorariums.
• Use with technology in tracking of students' required completion and security/confidentiality with technology.

Minimum Qualifications

Good knowledge of:

• Office support functions including word processing, filing, composing a variety of business documents and reception.
• Spreadsheet software (for example Excel or Google Sheets) to gather and compile data.
• Balancing and coordinating a workload for multiple projects.

Specialty Items

Some positions at ISU may require one or more of the following.

Good knowledge of:

• Medical terminology and medical documents.

Experience:

• Interpreting, applying, and explaining complex information.

ISU minimum for this classification is $16.50/hour. Benefits include comprehensive health, dental, and vision; life insurance; disability plan; employee assistance program (EAP); excellent retirement options and company contribution; and generous paid time off/sick leave accrual. To be considered for this opportunity, apply on or before January 5, 2025. All offers of employment are conditional pending the successful completion of a background investigation, provided by HireRight.

Posting Number: req2387
Type: Working 12 months per year
Position: Classified Staff
Division: Division of Health Sciences

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.

Preference may be given to veterans who qualify under state and federal laws and regulations.

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