Software Support Agent**** (Calabasas). IDrive Inc. is a leader in cloud storage, backup and sync services with over 5 million users worldwide, and storing over 500 Petabytes of storage. We are currently seeking a full time Software Support Agent to take inbound customer phone calls at our headquarters in Calabasas, CA. Responsibilities. Manage technical support and sales/billing calls from initiation to resolution. Thoroughly document and manage...