What are the responsibilities and job description for the Operations Support Management position at iGov?
The Operations Support Management will provide expert guidance to other contractors on SharePoint, Business Application Development, and Configuration Management, applying SDLC principles.
This position is contingent upon award
Essential Responsibilities:
- Provide expert guidance to other contractors on SharePoint, Business Application Development, and Configuration Management, applying SDLC principles. [cite: 267]
- Conduct research and coordinate efforts to leverage cutting-edge technologies in SharePoint, Business Application Development, and Configuration Management. [cite: 268]
- Maintain a strong understanding of geopolitical issues and U.S. doctrine relevant to the AFCENT AOR, particularly concerning SharePoint, Business Application Development, and Configuration Management. [cite: 269]
- Deliver clear and concise oral and written briefs to senior IT managers, explaining and supporting recommendations related to SharePoint, Business Application Development, and Configuration Management. [cite: 270]
- Maintain a professional demeanor and appearance, adhering to appropriate attire standards for this senior staff position. [cite: 271]
- Provide functional management of the Change Advisory Board (CAB), including scheduling meetings, collecting agenda items, recording minutes, and publishing information. [cite: 272]
- Monitor, process, and manage Systems Requirements Documents (AF 3215) in support of the AFCENT mission. [cite: 273]
- Review and coordinate all NOSC Communications Task Orders (CTO) submissions and release them to AFCENT Forward for publishing. [cite: 274]
- Understand and apply AFI and DoD guidance on web and business application development; write and update the concept of operations for AFCENT Enterprise web policy and implementation. [cite: 275]
- Manage the development of training materials, web pages, programming languages, and third-party web applications used to support SharePoint on the AFCENT Enterprise, including classroom and seminar training. [cite: 276]
- Review technical project documentation for final draft coordination and subsequent release. [cite: 277]
- Possess extensive networking background in system administration or network engineering to manage the development of technical documents. [cite: 279]
- Assist the Training Manager in developing/modifying standardized training to meet AFCENT NOSC mission requirements and monitor local NOSC certifications and evaluations. [cite: 280]
- Review standard systems and network processes and checklists to ensure they meet prescribed standards and are easily executed. [cite: 281]
- Coordinate technical visits from DoD activities, contractors, and commercial vendors. [cite: 282]
- Assist personnel with project documentation and website development as needed. [cite: 278]
- Assist the Chief of the Operating Support Team (OST) in providing technical and status updates to the NOSC commander on a weekly basis, prepared to brief all OST project and production issues with little or no notice.
- Deliver On-call support outside normal business hours, as required
Essential Required Experience & Skills:
- TS clearance with SCI eligibility.
- ITIL Foundation certification.
- IT operations/services management experience.
- Developer experience.
Educational Requirements:
- MS in a related field with 7 or more years of experience (preferred); or 10 or more years of relevant IT experience.
Travel:
- Occasional CONUS TDY travel for meetings and training.
- Occasional OCONUS TDY travel to the CENTCOM AoR, including Al Udeid AB, Qatar.
iGov is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identify, political affiliation, or Veteran Status. If you have a disability or special need that requires accommodation during the hiring process, please let us know by emailing our HR department at HR@igov.com.
EEO: M/F/D/V
