Aircraft Detailing Assistant Manager - Dallas, TX

Type - Full Time

Shift - Open/flexible availability is desired (Monday to Sunday)

Location - Dallas Love Field Airport (DAL) as your base location and travel to surrounding Immaculate Flight locations with the use of a company vehicle

Company Overview

Immaculate Flight is a renowned provider of aircraft appearance and detailing services, committed to delivering unparalleled quality and excellence in every aspect of its operations. With a dedication to exceeding customer expectations, Immaculate Flight has grown to become a trusted partner for aircraft owners, operators, and enthusiasts nationwide.

Immaculate Flight is a company that is built on its values. Our core values are:

• SAFETY - I am accountable to the physical and psychological safety for myself, my team, and our clients
• TEAM - I understand that the whole is greater than the sum of its parts and therefore my actions are focused on those around me
• INTEGRITY - build trust by holding myself to high moral and ethical standards through honesty, humility and transparency
• GROWTH - I take on challenges, adapt, and learn from them while practicing an “above the line” mindset
• SERVICE - I contribute to the growth and well-being of the team and communities to which I belong
  
  

Our culture is one of teamwork, respect, and continuous learning. We believe in our employees, and we invest in their development. We offer a variety of training and development programs to help our employees grow and succeed. We also offer a competitive benefits package and a supportive work environment.

Here are a few specific examples of how Immaculate Flight lives its values and culture:

• We have a customer satisfaction rating of 99%. This is a testament to our commitment to providing our customers with the best possible experience
• We offer our employees a variety of training and development programs, including leadership training, sales training, and technical training. This helps our employees grow and succeed in their careers
• We have a strong culture of teamwork and collaboration. We encourage our employees to work together to achieve our goals and to support each other along the way
• We are passionate about our work, and we are committed to excellence. We take pride in what we do, and we show up every day to give it our all
• If you are looking for a company where you can be proud of your work, where you are valued and respected, and where you have the opportunity to grow and develop, then Immaculate Flight is the place for you
  
  

Summary

• Immaculate Flight’s Assistant Operations Manager will work closely with the Operations Manager to oversee the day-to-day operations in your location. The primary responsibilities for this role will include detailing aircraft, managing teams on multiple jobs, safety compliance, and quality control. You will work with the location’s Operations Manager to ensure best-in-class service for our clients
  
  

Essential Functions

Quality Control & Assurance

• Ensure all aircraft are detailed to Immaculate Flight standards
• Assist with inventory and procurement of supplies, equipment, and other necessary resources
• Identify areas for improvement and implement innovative solutions to streamline operations
• Able to perform all Operations Managers duties in their absence.
• Understand your locations scorecard and the associated operational measures
  
  

Workforce Development & Training

• Provide managerial assistance to the location's Operations Manager in running and implementing operating standards
• Assist with the training and development of the locations team
• Supervise staffing levels to ensure that operational needs are met
• Assist in accessing the need for employee performance modifications, including disciplinary action and coordinating with Operations Manager.
• Assist the Operations Manager in developing and implementing operational policies and procedures
  
  

*Job duties may expand as position and experience level is elevated*

Qualifications

• 2 years of experience in detailing preferred
• Strong organizational and multitasking skills with the ability to prioritize and manage competing priorities
• Excellent problem-solving and critical thinking abilities to handle challenging situations
• Outstanding communication and interpersonal skills to liaise with Operations Manager and team members
• Flexible and adaptable to work in a fast-paced, dynamic environment
• Familiarity with aviation regulations and safety protocols preferred.
  
  

Required Skills and Behaviors

• Must be an outstanding communicator.
• Ability to prioritize and execute multiple projects.
• Elevated level of interpersonal and verbal communication.
• Proficient at all detailing services available within Immaculate Flight.
  
  

Required Education / Experience

• 2 years operations experience (internal preferred)
  
  

Organizational Relationships

• Reports directly to location Operations Manager
  
  

Travel Requirements

• While most of your work can and will be accomplished in your base location, you can expect to spend 0-5 days per month traveling to Immaculate Flight locations.
• 0% to 15% travel
  
  

Physical & Vision Requirements

• This role involves a variety of physical activities and environmental exposures, including but not limited to:
• Lifting objects up to 50 pounds
• Standing and walking for extended periods
• Pushing, pulling, and using hands for grasping and reaching
• Working at elevated heights
• Bending, stretching, squatting, and kneeling
• Exposure to varying weather conditions
• Handling moderate to high noise levels
• Exposure to biohazard and/or approved chemicals
• Repetitive movements involving arms, wrists, hands, and fingers
• Close and distance vision
• Peripheral vision and depth perception
  
  

Benefits

• The first of the month following 30 days of employment, all full-time employees will be eligible for a benefits package that will include Health, Dental, and Vision care
• All full-time employees receive $25,000 in Life Insurance on day one at no cost
• All full-time employees are offered short- and long-term disability insurance at no cost
• Paid Time Off (PTO) will begin accruing at hire and can be used starting the first day of hire
• Paid Sick Leave will be available in accordance with state law
• Company matched 401K plan (available after 1 full year of employment)
  
  

Your employment with Immaculate Flight is contingent on successfully completing a 5-panel drug screen, airport badging, and fingerprint

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Immaculate Flight provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Immaculate Flight complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has locations. This policy applies to all terms and conditions of employment, including, but not limited to: the hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Immaculate Flight expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status

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