What are the responsibilities and job description for the Experienced General Manager position at IMT Residential?

Position Overview

It is an exciting time for IMT as we continue to expand our portfolio! We are hiring a General Manager for our brand-new luxury mixed-use development, Citrus Commons, which includes 249 apartments and over 27,000 square feet of retail in Sherman Oaks, CA.

Company Overview

IMT Residential is a nationwide, multi-family residential investment and property management firm. Founded in 1992 in Sherman Oaks, California, IMT now owns and manages over 18,000 units in nine states.

IMTeam : Integrity. Motivation. Teamwork. Excellence. Accountable. Memorable. That describes who we are.

The team-oriented collaborative environment is one where you are given the support and resources to use your skills to the fullest and thrive in your career. Your contributions are valued and recognized through a generous compensation and benefits package.

Pay - $90,000-$120,000 / yr. depending upon skills and experience related to the role
Incentives for all associates at the properties - Monthly bonuses based on the team's performance for everyone
Health - Medical, dental, vision, wellbeing programs, gym membership contributions
Financial - 401(k) with company match, medical and dependent care flexible spending accounts, life insurance, 20% housing discount
Career - Comprehensive training programs, mentorships
Time off - PTO, vacation, holidays
Perks - Office, region and nationwide events including team lunches, community service opportunities, apartment industry events, contests, end of the year celebrations, and more!

IMT is always looking to match great talent with our varied career opportunities. Apply today to experience the IMTeam difference!

Position Details

The General Manager assumes full responsibility for ensuring a positive working environment, overseeing the day-to-day operations of the entire development, and providing the highest level of service for our residents, prospects, and customers. This role requires a strategic thinker with a strong background in property management, excellent leadership skills, and a passion for delivering luxury experiences.

Responsibilities :

Oversee the daily operations of the residential and retail spaces, ensuring all facilities are well-maintained and operating efficiently.

Partner with your Facilities Manager to ensure property site conditions are in good working order with excellent curb appeal.

Manage relationships with vendors and contractors, negotiate contracts, and oversee the quality of services provided.

Ensure compliance with local regulations, building codes, and safety standards, implementing and overseeing safety protocols, emergency procedures, and risk management initiatives.

Foster strong relationships with residents, office tenants, and retail partners, addressing their needs promptly and ensuring high satisfaction levels.

Maintain an open-door policy to provide outstanding customer service and build lasting relationships.

Lead, motivate, and develop a team of maintenance and leasing associates, as well as support personnel, fostering a culture of accountability, professionalism, and continuous improvement.

Lead sales with continuous involvement in the leasing process including leasing apartment homes yourself, renewing leases, developing your team's skills, marketing your community, and monitoring market conditions

Develop and manage budgets, financial reports, and forecasts. Monitor financial performance and implement strategies to maximize profitability. Drive financial results to achieve IMT's income and expense goals.

Adhere to Fair Housing laws, regulations, and IMT's policies and procedures

Perform bookkeeping and financial tasks including rent collection, delinquency, move-out statements, and financial and variance reports

Additional projects and / or duties as assigned

Please apply if you have :

5 years of Multi-family housing management experience

Retail property management experience a plus

ARM or CAM designation a plus

Bachelor's degree in Business Administration, Real Estate, Property Management, or a related field.

Strong financial acumen and experience managing budgets and financial reports

Strong knowledge of building systems, maintenance practices, and property operations.

The ability to connect with a variety of people and successfully lead a team

Exceptional verbal and written communication skills

Strong organizational, multi-tasking and problem-solving skills

The ability to work well in a high-volume and sometimes stressful environment

The ability to work well independently and make sound business decisions

A positive attitude, and the desire to learn and develop your skills

Proficiency using software such as Outlook, MRI, Ops Technology, and SuiteSpot, as well as, the willingness to learn to use new technologies.

Active and valid driver's license is required

Consistent with our company values, IMT Residential is an Equal Opportunity Employer with a strong commitment to cultivating a diverse and inclusive environment.

We provide equal opportunities to all IMT associates and applicants for all terms and conditions of employment including recruiting, hiring, placement, compensation, training, transfer, promotion, leave of absence, termination, layoff, and recall. IMT prohibits discrimination and harassment of any type. We encourage applicants of all cultures, ethnicities, races, colors, national origins, religions, ages, gender identities or expressions, sexual orientations, disability statuses, genetics, and veteran statuses to consider a career with us. Additionally, we believe in the California Fair Chance Ordinance. IMT will consider all qualified applicants for employment, regardless of their criminal histories, for all of our locations.

We understand that a team with a variety of work and life experiences leads to greater success. Our recruiting team looks for a desire to learn and perform the job combined with an alignment to our IMTeam values of Integrity, Motivation, Teamwork, Excellence, Accountable and Memorable.

Salary : $90,000 - $120,000

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