What are the responsibilities and job description for the Systems Engineer III position at InComm Payments?
When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.
We are creating nearly 200 Fully Remote jobs in Brazil for various financial technology (Fintech) engineering, database, development, and testing teams.
InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future. We anticipate developing future leaders for our teams in Brazil!
Benefits include health and dental insurance, meal and restaurant vouchers, fixed monthly stipend for internet and mobile expenses, InComm hardware/software, and annual bonuses! All positions are CLT.
You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.
About This Opportunity
This position offers the opportunity to gain experience implementing and supporting high-volume, mission- critical data processing in a dynamic, constantly evolving business ecosystem. The MFT Platform is in the early stages of the most significant reengineering effort since the platform’s inception to support historic growth opportunities for the company. This reimagining of the MFT Platform will be an important contributor to the successful realization of these opportunities for our business.
Responsibilities
- Platform production support: monitoring process execution on the platform, expected file movements, and responding to any failure Alerts to remediate issues in a timely and effective manner restoring the platform to normal operation.
- Friendly customer service in responding to client requests in the RITM queues for:
- New process provisioning – collaborating with internal and external platform clients in the design and implementation of the file transfer portions of their business processes.
- Current process issues and questions
- Perform recurring technical support and maintenance of the platform such as server patching, and ad hoc requests, usually to respond to emergent threats and other issues
- Continually review the platform and team operations to improve platform:
- Security
- Monitoring and Alerting coverage, accuracy, and timeliness in reporting all process issues
- Stability / Reliability
Qualifications
- Strong communication, collaboration, and teamwork skills including fluency in English written and verbal communications.
- Self-starter who is resourceful and able to handle multiple work streams concurrently and deal with suddenly shifted priorities.
- 2 years of experience with Microsoft Windows Server administration and related technologies
- Enterprise networking
- PowerShell scripting
- Cryptography management:
- SSH Authentication
- Security Certificate management
- Open PGP encryption key management
- 2 years of experience with enterprise level Secure File Transfer (SFTP) protocol and platform support.
- 2 years of experience with Fortra Globalscape EFT platform including:
- Product installation and upgrades
- HA feature deployment and management
- AWE rules and related rule features
- API calls
- 1 year of experience with IBM Sterling Connect:Direct including Node setup and management.
- Experience with Compliance and Audit is highly desired.
