What are the responsibilities and job description for the IT Deskside Support position at Infinite Computing Systems?
Job Summary:
This position will provide IT support. Our labs serve as a workspace for a variety of engineering activities. The client landscape includes a variety of current and legacy technology including; Windows, Red Hat, Ubuntu, Solaris systems and accompanying hardware. Lab systems adhere to strict Government regulations and team members must operate in accordance with Corporate policies.
Principal Responsibilities:
Software & hardware support
Systems maintenance
Systems upgrades
Technical implementation reviews with customer and peers
Knowledge documentation & review
Identify gaps in process and propose ideas to improve efficiency
Infrastructure support of small / local environments
Coordinating crossfunctional work activities with peer groups
Customer communications in regard to systems outages and maintenance activities
Education:
Required: High school diploma or equivalent
Required Qualifications:
Candidate should have at least 2 years med/large enterprise experience in at least two of the following:
Client computer hardware support
Customer service
Windows (XP or newer OS)
Preferred Experience:
Linux Operating Systems
Job Type: Contract
Pay: $30.00 - $33.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Service Desk: 3 years (Required)
- Windows: 3 years (Required)
- Software & hardware support: 2 years (Required)
- System maintenance and Upgrades: 2 years (Preferred)
- computer hardware support: 2 years (Required)
- Customer service: 1 year (Required)
- Linux: 1 year (Preferred)
Work Location: In person
Salary : $30 - $33
