***** Applicants to submit resume via email at lacher@interchangeco.com *****

Job Summary: The Human Resources Manager plays a vital role in fostering a thriving workplace where team members feel valued, supported, and empowered. By emphasizing ethical practices and open communication, this position ensures the development of meaningful relationships, promotes a culture of trust, and helps every team member succeed. The HR Manager will partner closely with leadership and team members to implement initiatives that align with InterChange’s values of putting people first, creating community, and promoting growth.

Key Responsibilities

Ethics and Integrity: Act as the ethical backbone of the organization, ensuring fair treatment, equity, and transparency in all HR processes, from recruitment to performance management. Provide guidance to uphold the highest standards of integrity.

Communication and Connection: Serve as a trusted communicator, facilitating open dialogue across all levels of the organization. Ensure policies, programs, and updates are clearly communicated to team members, fostering trust and understanding.

Team Member Advocacy: Advocate for team members’ needs, helping them navigate challenges and realize their potential. Handle team member relations with care, ensuring concerns are addressed promptly and solutions are collaborative. Find creative ways to understand the needs and desires of a growing and changing team, fostering an environment where every voice is valued.

Talent Growth and Retention: Attract and retain top talent by designing initiatives that align with both company goals and team member aspirations. Foster programs that promote professional growth and skill enhancement.

Culture Leadership: Strengthen InterChange’s people-first culture by promoting inclusivity, engagement, and collaboration. Lead organizing meaningful events and activities to celebrate achievements and build community.

HR Team Leadership: Lead, mentor, and develop the HR team, fostering collaboration, professional growth, and alignment with the organization’s values. Provide guidance and support to ensure the team delivers exceptional service to team members.

Partnership with Safety and Operations: Collaborate with Safety and Operations teams to align HR initiatives with workplace safety goals and operational priorities. Support safety programs, compliance efforts, and initiatives that enhance team members well-being and productivity.

Compensation and Benefits: Ensure competitive and equitable compensation and benefits practices, enabling team members to feel secure and appreciated. Administer programs that support overall well-being.

Time and Attendance Management: Oversee and lead time and attendance tracking systems to ensure accuracy, compliance, and alignment with company policies. Provide leadership in resolving issues and improving processes for time management.

Regulatory Compliance: Stay current with employment laws and best practices, ensuring the organization complies with all regulations. Provide proactive advice to safeguard both InterChange and its team members.

Key Competencies

• Ethical Conduct – Models integrity and fairness in all actions, inspiring trust and respect.
• Communication Proficiency – Builds bridges across teams through clear, compassionate, and effective communication.
• Empathy and Advocacy – Understands and supports team members’ perspectives, ensuring their voices are heard.
• Leadership and Influence – Guides teams with a vision that inspires confidence and aligns with InterChange Cultural Keystones and Work Principles.
• Adaptability – Navigates change with grace, providing stability and guidance during transitions.

Qualifications

• Proven experience in HR roles with a focus on ethics, communication, and relationship-building.
• Bachelor's degree in HR, business administration, or a related field; certifications like SHRM-CP or PHR are a plus.
• Demonstrated success in fostering a people-first workplace culture.
• Strong understanding of HR best practices and relevant regulations.
• Experience in managing time and attendance systems and leading an HR team.

Work Environment and Classification

This role operates in warehousing, transportation, cold storage and office environment, emphasizing collaboration and community-building. Occasional travel and off hours may be required.

The Human Resource Manager position is a full-time, salaried position reporting to the Director of Human Resources.

Pre-employment background check, drug screening, and physical are required.

***** Applicants to submit resume via email at lacher@interchangeco.com *****