Program Coordinator - Certification, Arlington Heights, IL

Program Coordinator - Certification, Arlington Heights, IL

Intertek is searching for a Program Coordinator to join our Certification Electrical team in our Arlington Heights, IL office. This is a fantastic opportunity to grow a versatile career in our Certification Department!

Intertek's Electrical team provides assurance, testing, inspection, and certification for a variety of electric products, including appliances, consumer electronics, lighting, medical devices, information communications technology, HVACR, industrial, and energy transmission and distribution. Our dedicated professionals help ensure the quality, safety, and sustainability of electrical products used by people throughout the world.

What are we looking for?

This Program Coordinator position is responsible for functionally leading a full range of customer service, administrative and coordination duties as well as data evaluation and processing for our Intertek Energy Efficiency Certification Department. This includes, but is not limited to, Certification contracts and quotes, database maintenance and recordkeeping, market surveillance and notification delivery. This position requires a person that exhibits effective communication skills, works independently within a supportive team and will be responsible for ensuring timely and accurate completion of Certification and Surveillance Services functions.

Salary & Benefits Information

The base wage or salary range for this position is $23.50 - $25.50. Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.

What you’ll do:

• Oversee the operation and maintenance of energy efficiency certification programs (ENERGY STAR, Natural Resources Canada) and related services (DoE, CEC)
• Ensure on-time completion of surveillance (verification) requirements for the ENERGY STAR and NRCan certification schemes
• Work with internal groups related to Association Certification Programs (AHRI, AHAM, etc.) in areas where they intersect with energy efficiency certification
• Accountable for validation of energy efficiency products for assigned categories
• Lead the renewal and recertification process for new and existing customers
• Thorough review of report and data submissions before processing to various agencies
• Update and maintain customer database to reduce errors
• Maintain excellent customer service by actively following up with internal and external parties

This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.

Minimum Requirements & Qualifications:

• High School Diploma or GED
• 2 years administrative experience
• Microsoft Office proficiency, including Word, Excel, Access and Outlook
• Strong communication skills and ability to interact effectively i n both verbal and written formats
• Strong organization, time management and prioritization skills
• Must be self-motivated and able to work independently in a fast-paced, multi-tasking environment with shifting priorities
• Must be detailed-oriented and able to effectively prioritize and organize workload, with efficient time management
• Must possess the fundamental technical and administrative skills required to perform the job duties

Preferred Requirements & Qualifications:

• Associate degree or bachelor’s degree in related field

Intertek Total Quality Assured

Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers’ expectations, while engaging with our employees to be 10X in their performance and professional growth.

Intertek is a drug-free workplace. For certain safety-sensitive roles, a pre-employment drug screen will be required. Based on local law and legislation, marijuana may be included in that screening.

We Value Diversity

Intertek’s network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email hr.eeo@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.

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• Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.