What are the responsibilities and job description for the Ticket Agent-Billings position at Jefferson Lines?
We are looking for a Full-Time Ticket Agent to work at our Billings depot for the overnight shifts.
Jefferson Lines has been providing daily bus service to 14 states across America’s heartland for 105 years! Dedicated to being your employer of choice, we strive to provide you with competitive pay, benefits and a fun, friendly working environment. Join our Billings Depot Team and become part of the #1 Bus Experience!
Essential Duties:
- Answer customer questions and concerns in a professional, friendly manner.
- Take orders and fulfill ticket and bus bill requests for customers.
- Provide information to the public and agents on the rural transit systems.
- Provide customer service regarding scheduling, ticket information, and direct passengers.
- Problem solve any service or customer satisfaction issues that may arise.
- Assist Passengers with luggage
Qualifications
Skills/Abilities:
- Be detail-oriented.
- Ability to calculate figures, amounts and statistics.
- Ability to handle multiple tasks at one time.
- Ability to problem solve quickly.
- Selling skills.
- Ability and commitment to handle information in a confidential manner.
- Ability to lift/push up to 10 pounds
Jefferson Lines is dedicated to diversity in the workplace and our policy is to provide equal employment opportunities to all qualified persons without regard to race, age, color, sex, religion, national origin, disability, veteran status, sexual orientation, gender identity and/or expression or other status protected by law
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Application Question(s):
- What is your email address?
Ability to Relocate:
- Billings, MT 59101: Relocate before starting work (Required)
Work Location: In person
Salary : $17
