Administrative Manager

We are thrilled to bring JOEY Restaurants to San Jose, California! With our expansion comes the opportunity to invite new talent to join our team. We are looking for high-performing, passionate individuals to join a remarkable team of culinary leaders and restaurateurs as we continue the JOEY legacy in our first location in San Jose. **Opening Spring 2025!** 

As an Administrative Manager, you will supervise the office team and help to ensure that all partners are operating in accordance with legislative and regulatory policies and procedures. This evolving role will be responsible for coaching partners on proper wage and hour policies and support the general manager on policy and protocol implementation, partner relations escalations, and various other compliance matters. 

Annual Salary Range  

$68640 - $80000 per year

Actual salary offer within the listed range may vary based on work experience and other objective factors. The pay range for this position is subject to change and may be modified in the future, in compliance with applicable laws. 

Duties 

• Implement and communicate company programs and policies that support business goals and drive results while ensuring compliance with local, state, and federal regulations. 
• Participate in recruitment, interviews, performance reviews, and development planning of hourly non-exempt partners. 
• Supervise and develop the restaurant’s office team and determine all pay rates and work schedules for these positions. 
• Support in the resolution of employee relations issues. 
• Ensure employee relations issues are referred to the management team for resolution and escalation to the Human Resources department, as needed. 
• Lead partner onboarding and be responsible for ensuring completeness of all new hire documentation. Ensure documents are uploaded to the company’s human resources information system (HRIS) for digital records. 
• Create processes for inspection and tracking of all non-negotiable compliance requirements within the building. 
• Train, respond to inquiries, and ensure all hourly non-exempt partners are clocking in and out properly. Inspect and approve all hourly non-exempt partners’ timecards. 
• Counsel partners who are not in compliance with attendance and meal/rest break policies. 
• Ensure that legally mandated safety trainings are current, maintained, and being followed. 
• Responsible for assisting and working with the general manager on sensitive issues, including timely filing of guest incident reports and worker’s comp claims. 
• Provide information to partners on company-sponsored benefit programs and coordinate meetings between partners and Human Resources to discuss benefits questions and enrollment. 
• Support proper administration of the company’s HRIS for payroll, timecard management, leave management, and benefits. Inspect other management levels of understanding on compliance and payroll accuracy needs. 
• Perform HRIS audits to ensure full compliance.  
• Conduct partner personnel file audits. 
• Prepare information requested or required for compliance with laws.  
• Organize and conduct partner focus groups. 
• Provide in-house IT support with various operations systems; Micros, iPads, office printers, etc. 
• Follow all food and alcohol service and handling safety precautions and procedures. 
• Perform other duties and projects as assigned. 

Basic Qualifications 

• Associate degree in business, human resources, labor relations, or related field, or equivalent related experience. Bachelor degree preferred. 
• Minimum of 1 year of human resources experience, preferably in the hospitality or restaurant industry. 
• ADP Workforce Now and Enhanced Time experience. 
• Spanish fluency; verbal and written.  
• Demonstrated knowledge of local, state, and federal employment practices and regulations. 
• Demonstrated high level of discretion and confidentiality of sensitive information.  
• Must have or be able to obtain valid local and/or state Food Handler and California Responsible Beverage Service certifications.  
• Possess a passion for hospitality and a proven track record of creating world-class hospitality experiences. 
• Thrive in a dynamic, fast-paced work environment. 
• Be able to walk and stand for prolonged periods of time; frequent bending, reaching, and stretching; repetitive manual tasks; and lift and carry up to 50 lbs.   

Required Knowledge, Skills, and Abilities  

• Successful employees at JOEY are genuine, warm, and caring.  
• They value honesty and conduct themselves with integrity.  
• They are comfortable providing and receiving feedback to achieve personal growth and performance excellence.  
• They are natural problem solvers with an insatiable desire to positively impact individual and team execution.  
• They are passionate about quality and professionalism.  
• They possess exceptional relationship building and communication skills.  
• They encourage healthy and supportive competition within their team.  
• They exude confidence, humility, and respect.  
• They take pride in presenting a professional appearance and demeanor.     

Benefits  

• Career development, education, and growth opportunities.  
• Medical, dental, vision, and life insurance, medical reimbursement plan, and Employee Assistance Program (EAP) for benefit-eligible partners.  
• Discounted employee shift meals.  
• 10% discount for self and guests on all food and beverages when visiting any JOEY location.  
• Discounted clothing retailer partnerships.  
• Referral bonus program.  
• Sales competitions and rewards.  
• Paid vacation.  
• Paid sick leave.  

Join our team!  

If you're looking for a place to meet your potential, we'd like to meet you. Roll up your sleeves... YOUR journey starts here.  

About JOEY Restaurants  

The JOEY Restaurant Group exists to deliver the ultimate dining experience. Our handcrafted, locally, and globally inspired menu offerings are created by award-winning chefs and presented by world-class hospitality leaders in modern, warm, and lively environments. JOEY Restaurants has been family-owned and operated since 1992 and has grown into an iconic multi-concept brand throughout North America, with continued growth and expansion planned into 2030. When you join the JOEY team, you can expect a warm, inclusive, and creative environment, where we are committed to training, educating, and empowering our people.    

JOEY Restaurants is an Equal Employment Opportunity Employer.   

We are committed to offering reasonable accommodations to qualified job applicants. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state, and local ordinances.  

This job posting highlights essential responsibilities and requirements of the job and is for illustrative purposes only. There may be additional duties, responsibilities, and qualifications for this job.  

JOEY Restaurant Group has an internal recruitment department and will not accept unsolicited resumes from employment agencies. Unsolicited resumes sent to JOEY, its employees, and databases, will be considered the property of JOEY Restaurant Group. External recruitment agencies must establish a fully executed service agreement with JOEY’s Human Resources department to submit resumes. JOEY will not pay fees to employment agencies who do not have an agreement in place. For contract inquiries please submit your request to usrecruiting@joeyrestaurants.com.  

JOEY Restaurants exists to deliver the ultimate dining experience; it starts and ends with our people. We currently operate  40  locations throughout Canada and the United States and travel the globe to discover bold and addictive flavours, then turn them into signature recipes. Our people are our biggest investment and greatest return. We seek the best and the brightest, drive development, and reward top performers. JOEY is all opportunity, and our people is the way we succeed. They are masters of their craft, committed to creating a memorable and unique experience for each guest. We live by a simple credo: “Genuine Warmth and Care is always on the table.”
The JOEY Restaurant Group is an equal employment opportunity employer of all qualified individuals, including minorities, women, veterans, and individuals with disabilities.

Salary : $68,640 - $80,000