The. Director of Retirement Operations. is a strategic leader that will apply their knowledge, experience, and understanding of U.S. retirement regulations, products, systems, operational onboarding and ongoing service process to support and deliver a best-in-class customer experience. The Director is accountable for leading and managing all functions of B2B/B2C customer experience, internal service delivery management, managing daily risk and co...
In today’s rapidly evolving financial services landscape, operational resilience is paramount. It encompasses the ability of an organization to anticipate, prepare for, respond to, and adapt to incremental change and sudden disruptions. As financial institutions face increasing threats from cyber incidents, natural disasters, and regulatory changes, maintaining operational resilience is crucial to safeguarding critical operations and ensuring bus...
In today’s rapidly evolving financial services landscape, operational resilience is paramount. It encompasses the ability of an organization to anticipate, prepare for, respond to, and adapt to incremental change and sudden disruptions. As financial institutions face increasing threats from cyber incidents, natural disasters, and regulatory changes, maintaining operational resilience is crucial to safeguarding critical operations and ensuring bus...
In today’s rapidly evolving financial services landscape, operational resilience is paramount. It encompasses the ability of an organization to anticipate, prepare for, respond to, and adapt to incremental change and sudden disruptions. As financial institutions face increasing threats from cyber incidents, natural disasters, and regulatory changes, maintaining operational resilience is crucial to safeguarding critical operations and ensuring bus...
In today’s rapidly evolving financial services landscape, operational resilience is paramount. It encompasses the ability of an organization to anticipate, prepare for, respond to, and adapt to incremental change and sudden disruptions. As financial institutions face increasing threats from cyber incidents, natural disasters, and regulatory changes, maintaining operational resilience is crucial to safeguarding critical operations and ensuring bus...
The Opportunity. We are seeking an experienced Lead Full Stack Engineer to lead our Global Virtual Assistant Capability. The role involves developing strategy with IT business partners, managing the engineering team, and aligning with business goals. Responsibilities include hands-on coding using Microsoft Azure Technologies, sustaining and innovating the Virtual Assistant capability, and managing stakeholder and vendor relationships. This role i...
The Opportunity. Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go. Office location: Ideally Boston - USA or optional Toronto - Canada. Work arrangement: Hybrid - 3 days in office, 2 days from Home (Remote working option is not available). The Technical Environments Manager wil...
This is a remote position centered in the Chicago area, involving travel within designated territories. Position Responsibilities. On-site enrollment/education services. Working with intermediaries to schedule and conduct effective enrollment/education meetings (in both English and Spanish (if applicable)) that communicate retirement plan and investment concepts as appropriate to meet the employee/participant and plan sponsor needs. Respond to qu...
The National Account Vice President for Producer Group Distribution plays a key role in driving John Hancock’s sales growth by expanding relationships with producers and advisors specializing in the high-net-worth market. This position requires exceptional leadership to address the unique demands of Producer Group Accounts, which often involve specialized support and concierge-level service to meet the needs of top advisors. In this role, you wil...
The Opportunity. We see our people - our talent - as the key to what sets Manulife/John Hancock apart, and we want to make this a destination company to work at for diverse talent globally. As our Head of US Diversity & Inclusion, (D&I), you will be responsible for taking Manulife/John Hancock’s global D&I strategy and operationalizing it for the US Division. This role is highly collaborative, working in conjunction with key partners including me...
Job Summary. The Water Investment Analyst (USA) will be responsible for water related investment analysis and research for Manulife IM Agriculture’s underwriting of USA agriculture investments and management of existing portfolio investments. The position is responsible for identifying and analyzing water risk (value protection) and opportunities (value creation) in agriculture investment. The role reports to Director, Global Water Resources and ...
Are you a motivated individual who thrives in a collaborative work environment and has a genuine interest in continuous growth. We invite you to explore the opportunity to join our team as a PFS New Business Support Operations Associate at Manulife. At Manulife, we are committed to delivering exceptional client experiences. As a New Business Support Operations Associate, you will play a crucial role in providing excellent service, support, and ad...
