What are the responsibilities and job description for the Front Desk Attendant position at Just Insurance Brokers?
The Front Desk Attendant serves as the first point of contact for guests or clients entering the premises. This position requires excellent customer service skills, attention to detail, and the ability to manage multiple tasks at once. The attendant ensures that visitors are greeted warmly, inquiries are answered, and all administrative tasks are completed efficiently.
\n- Key Responsibilities:
- Greet and welcome visitors, guests, or clients in a professional and friendly manner.
- Answer and direct phone calls to the appropriate departments.
- Maintain a clean, organized, and welcoming front desk area.
- Provide general information about the facility, services, or products offered.
- Handle customer inquiries and resolve complaints or issues with professionalism.
- Monitor and manage appointments or schedules for staff or clients.
- Accept packages, deliveries, and ensure proper documentation.
- Coordinate with other departments to ensure smooth operations.
- Perform clerical tasks such as data entry, filing, and maintaining records.
- Ensure all safety and security protocols are followed.
- Qualifications:
- High school diploma or equivalent
- Previous customer service or front desk experience is a plus.
- Strong communication and interpersonal skills.
- Proficient with office software (e.g., Microsoft Office, scheduling systems).
- Ability to handle stressful situations with calm and professionalism.
- Excellent organizational and multitasking abilities.
- Positive, friendly, and professional demeanor.
$25 - $28 an hour
ONGOING
\nONGOING
Salary : $25 - $28
Front Desk
Grand Fitness Mgmt, LLC -
Mechanicsville, VA
Front Desk
Hampton Inn Sandston VA -
Sandston, VA
Front Desk
Grand Fitness Mgmt, LLC -
Richmond, VA