Dental Receptionist

Job Summary:
We are seeking a skilled and friendly Dental Receptionist to join our team. As a Dental Receptionist, you will be the first point of contact for our patients and play a crucial role in providing exceptional customer service. Your primary responsibilities will include scheduling appointments, managing patient records, and ensuring a smooth flow of operations within the dental office.

Duties:
- Greet and welcome patients with a warm and friendly demeanor
- Schedule appointments and manage the dental office's appointment calendar
- Answer phone calls and address patient inquiries or concerns
- Verify insurance coverage and assist with insurance claims processing
- Maintain accurate patient records and update information as necessary
- Collect payments for services rendered and provide financial counseling to patients
- Coordinate with dental providers to ensure efficient patient care
- Adhere to HIPAA regulations to protect patient privacy and confidentiality
- Provide general administrative support to the dental office

Requirements:
- Previous experience as a Dental Receptionist or in a similar administrative role within a dental office setting preferred but not required, will train on site.
- Excellent communication skills, both verbal and written
- Exceptional customer service skills with the ability to handle difficult situations with professionalism and empathy
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment

We offer competitive compensation based on experience.

Must be willing to work in our Bedford office location 2 days a week. Please submit your resume for consideration.

Job Type: Full-time

Pay: From $1.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person