What are the responsibilities and job description for the Housekeeper position at Kasa Living?
The Role
We are seeking a dedicated Housekeeper to join our Hospitality team at The Maverick by Kasa. In this role, you will ensure high standards of cleanliness and sanitation throughout the property, contributing to an outstanding guest experience. The ideal candidate has a passion for Hospitality and experience in maintaining a safe and pristine environment. This role involves cleaning guest rooms, common areas, and other assigned spaces while interacting with guests in a friendly and professional manner when needed.
About the Team
This role is in Kasa's Northeast Portfolio Operations department, but will report into our Housekeeping Manager at The Maverick. Our mission is to ensure our guests have a seamless experience. Our team members are located all over the Northeast United States and have diverse backgrounds from many different industries. Everyone joined Kasa because they are passionate about delivering high-quality standards to ensure that our guests love their experience while staying with Kasa
Day in the life of a Kasa Housekeeper
As a Housekeeper, your primary responsibility is to ensure cleanliness and orderliness throughout the hotel. While each day may vary, your role will typically include cleaning and maintaining guest rooms, common areas, and other designated spaces. You'll follow established cleaning standards to provide a safe, sanitary, and welcoming environment for guests.
You'll also handle tasks such as replenishing supplies, reporting maintenance issues, and assisting with laundry duties. This role is hands-on and requires attention to detail, a strong work ethic, and a commitment to ensuring an exceptional guest experience.
Key Responsibilities:
- Clean and maintain guest rooms, public areas, and other designated spaces to ensure high cleanliness standards.
- Restock supplies, linens, and amenities in guest rooms and common areas.
- Handle laundry tasks, including washing, drying, folding, and storing linens.
- Report maintenance issues or damages promptly to ensure quick resolution.
- Follow established cleaning protocols and safety guidelines.
- Assist with special cleaning projects or deep cleaning tasks as assigned.
- Interact with guests professionally to address requests, provide information, or resolve minor concerns.
- Support other housekeeping team members to ensure smooth operations.
- Uphold a positive, team-oriented work environment.
Experience
- 1 years of housekeeping experience in a hotel or similar hospitality setting.
- Strong knowledge of cleaning processes, equipment, and safety standards.
- Attention to detail with a commitment to maintaining cleanliness and guest satisfaction.
- Ability to communicate effectively.
- Comfortable standing, walking, and lifting objects up to 25-50 pounds for extended periods.
Plus if...
- 1 years of housekeeping experience in a hotel or similar hospitality setting.
- Strong knowledge of cleaning processes, equipment, and safety standards.
- Attention to detail with a commitment to maintaining cleanliness and guest satisfaction.
- Ability to communicate effectively.
- Comfortable standing, walking, and lifting objects up to 25-50 pounds for extended periods.
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Benefits
- Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees are able to work from anywhere!
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✈ Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.
- The Pay: The starting base pay range for this role is $16.00 and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits.
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Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure.
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Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday.
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Health Coverage: We've invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage.
- Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more!
Who We Are
Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily, single-family, and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations!
Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our one-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt.
Kasa is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided on the basis of qualifications, merit, and business need.
Kasa Living is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the form i-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here.
Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team.
The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.
Salary : $16
