What are the responsibilities and job description for the Travel Administrator position at Kean University?
Office of the Chief Financial Officer
Travel Program Administrator
Reporting to the Executive Assistant for the Chief Financial Officer, the Travel Program Administrator (Professional Services Specialist 2, Administrative Services) is responsible for the daily coordination and oversight of the university’s travel program. Acting as the primary liaison with the Travel Management Company (TMC), this role ensures that the university’s travel platform is effectively configured, maintained and aligned with institutional policies. The Travel Administrator provides customer service, expert guidance and support to university staff, assisting with travel-related needs and training to enhance program adoption and compliance. This position may require travel and a flexible schedule including evening and weekend hours as needed.
Qualifications: Bachelor’s degree from an accredited college and three years of professional business experience, including experience with travel and expense management, travel management systems, corporate travel programs and/or platform administration is required. Related business experience will also be considered. The above-mentioned professional experience may be substituted for education on a year-for-year basis. A Master's degree may be substituted for two years of the above-mentioned professional experience. Candidate must have a strong understanding of corporate travel policies, compliance and user support and familiarity with travel industry regulations, compliance standards and travel booking processes. Excellent customer service skills and oral and written communication skills are essential.
The selected candidate will be required to pass a four (4) month Working Test Period.
Candidacy review begins immediately and continues until appointment is made. Please submit your cover letter, resume/CV and contact information for three professional references. Official transcripts are required prior to the starting date of employment.
SAME Program Applicants: If you are applying under the NJ State as a Model Employer “SAME” Program, your supporting documents (Schedule A or B letter), must be submitted along with your application materials by the closing date indicated above. For more information on the NJ SAME Program visit their website at: https://nj.gov/csc/same/overview/index.shtml, email: CSC-SAME@csc.nj.gov or call the Civil Service Commission at (609)-292-4144, option 3. You may also contact Kean’s Recruiting Team at SAME@kean.edu.
