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Travel Agency Manager

Travel 15
Livingston, NJ Full Time
POSTED ON 1/28/2025
AVAILABLE BEFORE 3/27/2025

Travel Agency Manager

Location: Livingston, N.J.
Employment Type: Full-time

www.travel15.com

About Us:
Travel 15 is a premier travel agency specializing in crafting luxury and personalized travel experiences for our discerning clientele. With a strong reputation for excellence, we pride ourselves on delivering unforgettable journeys worldwide. A member of Tzell Travel Group and Signature Travel Network.

We are seeking an experienced and dynamic Travel Agency Manager to lead our team of travel professionals. This role is perfect for a motivated individual passionate about travel and dedicated to delivering exceptional customer service.

Key Responsibilities:

  • Leadership & Team Management:
  • Supervise, mentor, and inspire a team of travel advisors to meet and exceed sales and service goals.
  • Conduct regular training sessions to keep the team updated on travel trends, products, and services.
  • Client Relations:
  • Oversee the delivery of exceptional customer experiences from inquiry to post-travel follow-up.
  • Resolve escalated client issues and maintain high client satisfaction.
  • Operations & Strategy:
  • Manage daily agency operations, including scheduling, and performance reviews.
  • Develop and implement sales strategies to grow revenue and achieve business goals.
  • Vendor & Partnership Relations:
  • Maintain relationships with travel suppliers, negotiate contracts, and stay updated on the latest offerings.
  • Identify and onboard new partnerships to enhance the agency’s portfolio.
  • Market Trends & Innovation:
  • Stay informed on industry trends and incorporate innovative ideas into the agency’s offerings.
  • Leverage technology and tools to optimize operations and enhance client experiences.

Qualifications:

  • Proven experience in travel agency management or a senior travel consultant role.
  • Strong leadership, organizational, and decision-making skills.
  • Exceptional interpersonal and communication skills.
  • Proficient in travel booking systems (e.g., Sabre, )and CRM software.
  • Deep knowledge of global destinations, travel trends, and luxury travel products.
  • Ability to multitask and thrive within an easy paced environment.
  • Bachelor’s degree in Travel, Hospitality, Business Administration, or a related field (preferred).

What We Offer:

  • Competitive salary and performance-based bonuses.
  • Opportunities for professional development and industry certifications.
  • Travel perks and education opportunities
  • Collaborative and supportive team environment.

How to Apply:
Please submit your confidential resume and a cover letter detailing your relevant experience and passion for the travel industry to Carole Williams, cwilliams@travel15.com

Join us and lead a team passionate about creating extraordinary journeys for clients worldwide!

Job Type: Full-time

Pay: From $65,000.00 per year

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental Pay:

  • Commission pay
  • Yearly bonus

Ability to Commute:

  • Livingston, NJ 07039 (Required)

Ability to Relocate:

  • Livingston, NJ 07039: Relocate before starting work (Required)

Work Location: In person

Salary : $65,000

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