What are the responsibilities and job description for the Collision Center Front Desk Customer Service Coordinator position at Ken Barrett Chevrolet Cadillac?
Position Overview:
Be the face and voice of Ken Barrett Collision Center! We're seeking a dynamic, customer-focused individual to serve as our front desk coordinator. This is more than just a job – it's your gateway to a rewarding career in the automotive service industry.
Key Responsibilities:
- Serve as the primary point of contact for customers
- Greet customers professionally and warmly
- Manage incoming and outgoing phone communications
- Coordinate repair information between customers, technicians, and insurance providers
- Maintain accurate and detailed administrative records
- Process and file paperwork efficiently
- Schedule vehicle repair appointments
- Assist with rental car arrangements
- Support shop operations with administrative tasks
Career Development Opportunity:
- Initial role focuses on customer service and administrative support
- Potential training pathway to become a licensed damage estimator
- Learn the intricacies of the collision repair industry
- Build a foundational skill set for long-term career growth
What We're Looking For:
- Exceptional customer service skills
- Strong verbal and written communication abilities
- Detail-oriented with excellent organizational capabilities
- Proficiency in computer applications
- Professional demeanor
- High school diploma or equivalent
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn
What We Offer:
- Competitive starting wage
- Full-time position
- Stable work environment
- Opportunity for professional development
- Supportive team culture
- Potential career advancement
- No prior automotive experience necessary
Why Choose Ken Barrett Collision Center:
We're not just offering a job – we're providing a career pathway. Our local, family-owned business values personal growth, professional development, and exceptional customer service. This position is your first step into a stable, rewarding career in the automotive service industry.
Location: 229 West Main St, Batavia, NY
How to Apply:
Submit your application in person at Ken Barrett Collision Center. Come prepared to discuss your customer service experience and career aspirations.
Job Type: Full-Time
Starting Wage: Competitive, based on experience
Equal Opportunity Employer
Interested in building a meaningful career with job security and growth potential? Join our team today!
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
Ability to Commute:
- Batavia, NY 14020 (Required)
Ability to Relocate:
- Batavia, NY 14020: Relocate before starting work (Required)
Work Location: In person
Salary : $18