What are the responsibilities and job description for the Front Desk Receptionist position at PANORAMA COLLISION?
Job Overview
We are seeking a dedicated and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our customers providing exceptional customer service and administrative support. This role requires strong time management skills and the ability to multitask in a fast-paced environment. The Front Desk Receptionist will play a crucial role in maintaining the smooth operation of our front office. We are a small family run business.
Duties
- Greet and assist customers in a friendly and professional manner.
- Intake customer vehicles and cash out customers
- Manage incoming calls, directing them to the appropriate personnel or taking messages as necessary.
- Perform data entry tasks, ensuring accuracy and confidentiality of information.
- Schedule appointments and maintain calendars for adjusters.
- Handle administrative tasks such as filing, scanning, and organizing documents.
- Maintain cleanliness and organization of the front desk area.
- Assist with billing inquiries and provide support to ajusters as needed
*
- Experience
- Strong customer service skills with the ability to communicate effectively.
- Excellent time management skills with the ability to prioritize tasks effectively.
- Self starter and ability to work without supervision
- A positive attitude, attention to detail, and a commitment to providing outstanding service are essential for success in this role.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- East Rochester, NY 14445 (Required)
Work Location: In person
Salary : $18 - $20