What are the responsibilities and job description for the Front Desk Receptionist position at Michael P Ferron, CPA, P.C.?
Job Overview
We are seeking a friendly and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. This position requires someone who is friendly, professional, and able to handle a fast-paced environment. If you enjoy interacting with people, providing exceptional customer service, and have strong organizational skills, we would love to hear from you.
Duties
- Greet and welcome clients and visitors in a warm and professional manner.
- Manage incoming calls using phone systems, directing them to the appropriate personnel.
- Schedule appointments and maintain an organized calendar for the office.
- Perform clerical duties such as filing, data entry, and maintaining office supplies.
- Provide administrative support to staff as needed, ensuring smooth office operations.
- Assist with customer inquiries, providing information and support to enhance their experience.
- Handle correspondence, both electronic and paper-based, ensuring timely responses.
- Maintain confidentiality of sensitive information while adhering to company policies.
Qualifications
- Proven experience as a receptionist or in a similar administrative role is preferred.
- Strong computer literacy with proficiency in office software applications.
- Excellent customer service skills with the ability to communicate effectively with diverse clientele.
- Ability to manage multiple tasks efficiently while maintaining attention to detail.
- Strong organizational skills with a proactive approach to problem-solving.
Join our team and contribute to creating a welcoming environment for our clients while supporting our operational needs!
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Day shift
Ability to Commute:
- Greece, NY 14626 (Required)
Ability to Relocate:
- Greece, NY 14626: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22