Primary Care Director

Primary Care Director

Department: Primary Care

Program: Health Systems

Reports To: Director of Health Systems

Employment Status: Full Time

FLSA Status: Exempt

Schedule: Exempt

Preference: TERO Ordinance 2017-01, P.L. 93-638

Job Summary

The Primary Care Director is responsible for ensuring the efficient, timely and quality delivery of medical care at Dena'ina Wellness Center (DWC). This position provides supervisory leadership, administrative and operational support to the Director of Health Systems, Medical Providers, Nursing and ancillary medical staff. This position collaborates closely with Director of Health Systems on issues relating to clinical operations of medical care, and provides operational supervision of the medical team (physicians and mid-level providers). The Primary Care Director actively participates in strategic planning initiatives and performance improvement activities in the area of Primary Care. The Primary Care Director is accountable for operationalizing the Kenaitze Indian Tribe's values and promoting excellence in customer service, productivity, and financial resourcefulness. This position serves as a partner to other (DWC) departments.

Essential Functions

• Assumes an operational leadership role for Primary Care and ancillary medical team
• Ensures that Quality Assurance Performance Improvement activities are completed in accordance with federal and state clinical guidelines are met
• Works in partnership with Dental, Behavioral Health, Wellness and Family and Social Services units to optimize health outcomes and integrate programs
• Supports integration efforts
• Performs high level problem solving in Primary Care and communicates issues to DWC and Tribal leadership when appropriate
• Ensures active schedule management occurs within Primary Care
• Member of the DWC Health Leadership staff to provide direction in improving the quality and efficiency of medical care including analyzes outcome data to determine trends and recommends modifications of medical flow processes to the DWC Health Leadership Team
• Member of workgroups as assigned
• Assists in developing marketing, customer (un'ina) service and utilization assessment tools
• Confers as needed or when contacted by the medical team regarding the operations in the care and treatment of un'ina
• Utilize key productivity indicators to monitor and increase productivity within position's area of responsibility
• Assumes the leadership role and facilitates training and learning activities of direct reports and their staff
• Actively participates and takes a leadership role in DWC strategic planning initiatives and primary care performance improvement activities

It is the intent of this job description to highlight the essential functions of the position; however, it is not an all-inclusive list. The incumbent may be called upon and required to follow or perform other duties and tasks requested by his/her supervisor, consistent with the purpose of the position, department and/or the Kenaitze Indian Tribe's objectives.

Working Conditions

Lifting Requirements

• Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects

Physical Requirements

• Stand or Sit (Stationary position)
• Walk (Move, Traverse)
• Use hands/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position)
• Stoop, kneel, crouch or crawl (Position self (to), Move)
• Talk/hear (Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information)
• See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess)
• Taste/Smell (Detect, Distinguish, Determine)
• Pushing or Pulling
• Repetitive Motion

OSHA Categories

• Category I - Duties performed routinely require exposure to blood, body fluid and tissue

Equipment and Tools

List the Equipment used for the job: Computer, fax, scanner, copier and other office equipment

List Tools: Standard medical office equipment

Drives KIT or Personal Vehicle: Personal

Travel

• Local
• In-State
• Out-of-State

Qualifications

Education

• Bachelor's Degree in Healthcare Administration
• Masters in Healthcare Administration preferred

Experience

• Five (5) years' experience in overseeing the administrative and operations of a health care facility
• Three (3) years' of documented health leadership experience
• Experience working in a multiple medical provider setting
• Demonstrated change management experience

Preferred

• Knowledge and experience working with cultural diversities
• Knowledge and experience working within the Alaska Native health system

License/Certification

• Basic Life Support certification required
• Must have a valid Alaska driver license and must remain insurable under the Tribe's policy

Special Skills

• Understand quality improvement
• Detail oriented with strong interpersonal skills, problem-solving and technical skills
• Dynamic personality with strong leadership and team building approach
• Knowledge of national (i.e., AAAHC, TJC) healthcare accreditation standards
• Ability to communicate and collaborate effectively with members of a healthcare multi-disciplinary team
• Knowledge of integrative care
• Knowledge of state and national regulatory agencies
• Ability to plan and manage the utilization of human capital and financial resources
• Ability to facilitate and lead workgroups
• Ability to promote teamwork and build effective relationships
• Ability to champion strategic goals
• Strong customer service skills

This position is a Covered Position subject to all requirements of the Alaska Barrier Crimes Act (ABCA) and the Indian Child Protection and Family Violence Prevention Act (ICPA). ABCA and ICPA requirements apply and must be complied with at all times in order to remain in the position.

*Memorandum of Understanding: Serves as documented evidence that the Kenaitze Indian Tribe has expressed the ineligibility of an employee to operate motor vehicles owned, leased or rented by the Kenaitze Indian Tribe, or to operate a personal vehicle on behalf of the Kenaitze Indian Tribe.