Warranty Administrator/Booker Closer

Summary: Responsible for preparing records, reconciling warranty claims, and submitting warranty claims to the factory and distributors in accordance with Company guidelines. Supervisory Responsibilities: This job has no direct supervisory responsibilities. Essential Duties And Responsibilities Include The Following • Processes warranty claims in accordance with Manufacturer Guidelines. • Verifies criteria required by factory or distributor. • Posts credits received for payment of warranty claims. • Maintains warranty parts for scrapping or refund in accordance with Manufacturer Guidelines. • Follows up with the factory and distributors regarding unpaid claims. • Files warranty documentation and maintains records as necessary. • Maintains CSI at or above Company standards • Maintains an organized, clean and safe work area • Participates in required training • Records all hours worked accurately in company timekeeping system •Follows Safeguards rules and regulations. • Demonstrates the Company's Core Values • Complies with Company policies and procedures • Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties. • Other duties as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Desired Education • GED √ High School Diploma • Associate Degree •Field Of Study/Work Experience • Automotive • Business • Desired Work Experience • 3-5 years • Education/Experience Previous knowledge of automotive parts and warranty claim processing • Valid Driver's License • Intermediate computer skills in Microsoft Office products. Ability to learn the Parts system and software systems utilized to file warranty claims. Ability to understand and follow instructions. Ability to communicate effectively with customers, company personnel, and factory and distribution representatives. The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays. the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel. Duties are performed primarily at a desk in an office setting. Work includes frequent clerical and administrative responsibilities and interaction with customers, employees, and factory and distributor representatives. May be exposed to noise, vibration, dust and exhaust fumes or other service and repair conditions while moving throughout the facility. Ability to read and comprehend instructions, correspondence, and memos. Math Ability Ability to add, subtract, multiply and divide. Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them. Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level. Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make. Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.

Benefits offered:

• Paid time off
• Health insurance
• Dental insurance
• Healthcare spending or reimbursement accounts such as HSAs or FSAs
• Other types of insurance
• Retirement benefits or accounts

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Military leave
• Paid time off
• Prescription drug insurance
• Vision insurance

Schedule:

• 10 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Dealership: 3 years (Required)

Shift availability:

• Day Shift (Required)

Ability to Relocate:

• Jacksonville, FL 32254: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

Salary : $55,000 - $75,000