What are the responsibilities and job description for the Hostess/Cashier position at Kimchi grill?
Job Summary
We are seeking a friendly and organized Host/Cashier to join our team. In this role, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. You will manage the flow of guests, handle cash transactions, and assist with various tasks to enhance the dining experience. Your ability to communicate effectively and maintain a positive attitude will be key to your success in this position.
Responsibilities
- Greet guests warmly as they arrive and provide them with seating options.
- Manage reservations and waitlists efficiently using the Aloha POS system.
- Process cash and credit card transactions accurately at the register.
- Answer phone calls with proper phone etiquette, addressing inquiries and taking reservations.
- Assist guests with menu selections and provide information about daily specials.
- Collaborate with kitchen and wait staff to ensure timely service.
- Maintain cleanliness and organization of the front-of-house area.
- Handle guest complaints or concerns professionally, ensuring satisfaction.
Qualifications
- Previous experience in food service or hospitality is preferred but not required.
- Strong customer service skills with a focus on guest satisfaction.
- Excellent communication skills, both verbal and written.
- Familiarity with POS systems, particularly TOAST POS is a plus.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A positive attitude and willingness to help others are essential traits for this role.
- Flexibility to work various shifts, including evenings and weekends.
Join our team as a Host/Cashier where your contributions will help create memorable experiences for our guests!
Job Type: Seasonal
Pay: From $16.87 per hour
Expected hours: 37 per week
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $17