Warranty Technician

POSITION SUMMARY:

The Warranty Technician responds to documented lists from the Warranty Manager and Warranty Coordinator. The Warranty Technician is responsible for ordering and gathering of materials, tools and supplies to remedy documented items in a timely manner. Remedies performed by the Warranty Technician must be of good workmanship and to the standards of Kolter Homes and standard building practices.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Respond to warranty requests from Warranty Coordinator and/or Warranty Manager on closed homes, model homes, and sales office as scheduled or needed

• Communicate all missed appointments by Homeowner to Warranty Coordinator for rescheduling and/or follow up
• Obtain Purchaser signature of approval and release on completed work order tasks
• Maintain adequate supply of commonly used materials for repairs
• Maintain professional appearance and positive, friendly attitude under all circumstances as a representative of Kolter Homes
• Adhere to all Kolter Homes Warranty Department policies and procedures
• Attendance and completion of all Kolter Homes required safety and training courses as scheduled

SUPERVISORY RESPONSIBILITIES:

• No supervisory responsibilities are required for this position.

REQUIRED JOB KNOWLEDGE, SKILLS, AND ABILITIES:

• Read and interpret construction documents and other related work documents
• Effectively and professionally communicate (in oral and written form) with internal and external Purchasers
• Manage multiple priorities in a timely and professional manner with strong attention to detail with limited supervision
• Demonstrate commitment to integrity, company values, customer-focus, and established policies and procedures
• Display professional appearance and manner
• Maintain valid motor vehicle registration and driver’s license
• Experience working in wood trim, drywall installation and repair, interior and exterior paint application, cabinetry installation and appliance hookup is a plus
• Ability to learn items covered under Kolter Homes Warranty Program.
• OSHA 10-hour certification required within 90 days of employment

EDUCATION AND/OR EXPERIENCE:

• High School degree or above is preferred

WORKING ENVIRONMENT:

Fast-paced, growth-focused, and dynamic team environment with multiple priorities, stringent accuracy requirements and strict deadlines.

PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must occasionally lift and /or move up to 50 pounds.
• While performing the duties of this job, the employee is regularly required
• o walk
• o sit
• o stand
• o use hands to finger, handle, or feel
• o reach with hands and arms
• o talk
• o hear
• o climb or balance
• o stoop, kneel, crouch, or crawl

VISION REQUIREMENTS

• Close vision (clear vision at 20 inches or less)
• Distance Vision (clear vision at 20 feet of more)
• Color vision (ability to identify and distinguish colors)
• Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
• Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)
• Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

WORK ENVIRONMENT

• This position occasionally works in an environment with a loud noise level. (Examples: jack hammer work, front row at a rock concert.)
• While performing the duties of this job, the employee is regularly exposed to wet or humid conditions.
• While performing the duties of this job, the employee occasionally works near moving mechanical parts.
• While performing the duties of this job, the employee occasionally works in high precarious places.
• While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles.
• While performing the duties of this job, the employee is occasionally exposed to toxic or caustic chemicals.
• While performing the duties of this job, the employee is regularly exposed to outdoor weather conditions.
• While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock.
• While performing the duties of this job, the employee is occasionally exposed to vibrations.

GENERAL INFORMATION:

Note: This is not an exhaustive list of roles, activities, requirements, efforts, or working conditions associated with the position. This description is intended to be an accurate reflection of the current position. The Kolter Group reserves the right to revise the position or to require that other or different activities be performed when circumstances change (i.e., emergencies, changes in personnel or workload, rush jobs, or technological developments).

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Commute:

• Newnan, GA 30263 (Required)

Ability to Relocate:

• Newnan, GA 30263: Relocate before starting work (Required)

Work Location: In person