KWI Jobs

The Opportunity. We are seeking an experienced Full Stack Developer proficient with React.js. The primary focus of the role is to drive the development of front-end components. You will be responsible for high quality, performant deliverables and for helping to create, evangelize, and enforce the standards necessary to meet team and company goals for the customer experience. The Company. We are a small team with a big vision: to be the premier pr...

Description. The Opportunity. The Overnight Help Desk Analyst is responsible for all support incidents generated from both internal teams and external retail clients, facilitating direct mobile application support for KWI’s clients’ stores. The Help Desk Analyst manages all support calls, and then work to troubleshoot, triages issues, and escalate issues to Senior Analysts and Team Management when necessary. This is a Friday to Saturday or Saturd...

Technical Support Manager. The Opportunity. In this role, you will be responsible for the strategic oversight and team management of two key support teams, Root Cause and Applications Support. Our root cause team is an escalation point for technical support issues reported for our mobile POS solution. The Application Support team provides technical customer support for our Ecommerce, Merchandising and Back Office applications for thousands of cli...

Technical Support Manager. The Opportunity. In this role, you will be responsible for the strategic oversight and team management of two key support teams, Root Cause and Applications Support. Our root cause team is an escalation point for technical support issues reported for our mobile POS solution. The Application Support team provides technical customer support for our Ecommerce, Merchandising and Back Office applications for thousands of cli...