Summary. Reporting to the Digital Product Manager, this full-time, non-exempt hourly role assists in the development, management, training and education for all digital banking products and services. This individual will also assist in all feature and application design, work with various departments and third-parties to resolve digital banking issues in a timely and professional manner, and provide an excellent customer service experience to mem...
Summary. Reporting to the Assistant Branch Manager, this part-time, non-exempt hourly role assists members with their financial transactions, involving paying and receiving cash and other negotiable instruments. The Member Service Representative/Teller offers financial solutions to member concerns and uses problem solving to meet member’s needs. To assist in connecting members with the correct channel of services including, but not limited to, me...
Summary. Reporting to the Branch Manager, this full-time, non-exempt hourly position works to develop deeper relationships with new and existing members of the credit union. This position will offer solutions to member needs by offering a variety of account and loan options. Essential Functions & Responsibilities. 1. . Provide information concerning services to new and existing members related to accounts, consumer loans, auto loans, and mortgage...
Summary. Reporting to the Assistant Branch Manager, this full-time, non-exempt hourly position works to develop deeper relationships with new and existing members of the credit union. This position will offer solutions to member needs by offering a variety of account and loan options. Essential Functions & Responsibilities. 1. Provide information concerning services to new and existing members related to accounts, consumer loans, auto loans, and ...
Summary. Reporting to the Contact Center Assistant Manager, this full-time, non-exempt hourly role takes. all incoming calls and handles existing and potential credit union member requests to completion in a call-center environment. Associates will give general account information, handle transfers and payments, and resolve member concerns and/or offer products to meet member needs. Contact Center team members use various interactive tools and co...
Summary. Reporting to the Assistant Branch Manager, this part-time, non-exempt hourly role assists members with their financial transactions, involving paying and receiving cash and other negotiable instruments. The Member Service Representative/Teller offers financial solutions to member concerns and uses problem solving to meet member's needs. To assist in connecting members with the correct channel of services including, but not limited to, me...
