Responsibilities. Greet and check-in guests in a friendly and professional manner. Answer phone calls and provide information to guests or direct calls to the appropriate department. Handle guest complaints, requests, and inquiries promptly and efficiently. Process guest payments and maintain accurate records of transactions. Assist with guest check-out procedures. Ensure the lobby area is clean, organized, and presentable at all times. Maintain ...
Performs any combination of the following tasks to maintain guestrooms, working areas, and the hotel premises in general in a clean and orderly manner. Demonstrates a professional, friendly, warm and welcoming demeanor to all guests and employees. DUTIES AND RESPONSIBILITIES. 1. Cleans rugs, carpets and upholstered furniture using a vacuum cleaner, broom and carpet shampoo machine. 2. Assists in keeping the lobby area clean, neat and free of debr...
