Full Time Bank Operations Specialist

Position: Bank Operations Specialist

Type: Regular Full Time Hourly (eligible for overtime). On site only.

Hours: 8-5 Monday-Friday (1-hour lunch) or 8:30-5 Monday-Friday (30-minute lunch)

Benefits Include: Medical, Dental, Vision; Bank paid Life Insurance, Short Term Disability and Long Term Disability; Float time, vacation and sick time; 401(k); Employee Stock Ownership Plan.

The Operations Specialist will provide exceptional customer service and support of our Digital Banking and Operation products and services. The position is responsible for various duties including but not limited to reconciling, balancing and auditing bank accounts, loans and wire transfers. The Operations Specialist will also provide digital banking assistance.

This position has a great variety of work for an individual who can work as a team player with a positive attitude, ability to multi-task and comfortable in a changing environment.

Education and Experience:

• High School Diploma or GED is required.
• 2 years of work experience in an office environment.
• Previous bank experience is preferred.

Major Responsibilities:

• Reconcile various general ledger and bank control accounts.
• Balance correspondent bank accounts and in process accounts daily. Balance Deposit and Loan application monthly.
• Process foreign check items.
• Handle customer and employee inquiries related to digital banking products, including online banking services and debit cards, through phone calls.
• Process Return Deposited Items.
• Assist with processing/verifying daily wire transfers.
• Oversee the daily logging of international wire transfers and conduct audits of domestic wire transfer information.
• Process Lockbox transactions.
• Perform document scanning tasks.
• Assist with the reporting of quarterly State Trust accounts.
• Set up automatic loan payments for Lake Elmo Bank.
• Conduct audits of cross-application data entries across departments and review security reports for unauthorized access to Jack Henry 20/20 systems.
• Biweekly processing of the 314 FinCEN report.
• Learn/understand the technical aspects of electronic banking.
• Support the Digital Banking and Operations Manager with additional tasks as needed.
• Provide internal (fellow employees) and external customers personal service second to none by striving to meet their needs in a timely and friendly manner
• Contribute to a positive and productive work environment by working cooperatively and effectively as a member of a specific work group as well as a member of the entire Lake Elmo Bank team.

Knowledge, Skills and Abilities:

• The ability to read rules and regulations and interpret them (Critical for the audit function of the job.)
• Ability to multitask and meet established deadlines in a fast-paced work environment.
• Maintaining a high level of professionalism while working under pressure.
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications.
• Demonstrate strong verbal and written communication skills.
• Professional demeanor when working with employees as well as customers.
• Possess analytical problem solving and troubleshooting skills.
• Must have an aptitude for technology and technical troubleshooting abilities.

About Us:

Lake Elmo Bank was chartered on August 1, 1911 and has built its tradition on a personal approach to banking. We get to know our customers so that we understand each customer's unique needs with the intent of building long-term financial relationships. This goal has been the foundation of our business for over 100 years.

Today, with assets over 500 million dollars, Lake Elmo Bank is among the larger community banks in the State of Minnesota. Because of its unique history and the bank's commitment to community service, Lake Elmo Bank has successfully served the residents and businesses of the east metro area with a continued commitment to its tradition of service. Lake Elmo Bank was also voted "Best Bank" by the Stillwater Gazette Readers' Choice Awards.

Lake Elmo Bank is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact the human resources department.