What are the responsibilities and job description for the Kitchen + Bath Designer position at Lampert Lumber?
Arrow Building Center, Lampert Lumber and Lyman Lumber Companies, divisions of US LBM provides a wide range of building materials to construction professionals, combining the advantages of our national scale with the excellent service levels, expertise, entrepreneurial culture and customer relationships of our local brands.
As a people-first company, passionate about continuous improvement, US LBM is proud to provide our associates access to the resources, training and developmental opportunities to empower them to succeed today, while growing professionally and preparing for the challenges of tomorrow.
A Brief Overview
The Kitchen and Bath Designer will work in a retail environment with customers and builders to assist with the design and product selection process. This position will also follow up with customers and builders to ensure the job is completed in a timely manner. The Kitchen & Bath Designer must also posses an extensive knowledge of the products they represent and the ability to serve their client's needs. This position will also solicit new accounts and make job site visits.
What you will do
Solicit new accounts, conduct job site visits, and prospect for new projects
Greet clients to the design center, assess clients needs and assist the customer with product selection and order appropriate materials and quantities for the projects
Conduct pre-construction site inspections and measurements
Perform automated design capability within stock and semi custom product categories
Conduct bid and prep proposal functions
Order project materials
Arrange project schedules, sub contractor schedules and material deliveries
Act as the liaison between the customer, materials vendors and subcontractors
Review assigned accounts to ensure payments and credits are processed in an accurate and timely manner
Maintain current knowledge of daily and monthly sales and their relationship to margin goals
Understand all aspects of customer billing cycle, cash vs. credit, and how to figure and process a deposit by having a thorough knowledge of the paperwork flow and distribution process
Must posses the necessary knowledge to be able to explain the differences in cabinet lines to customers
Have a broad knowledge of all other items sold, various countertop products, cultured marble, sinks, faucets, etc.
Basic knowledge of cabinet design software, order entry of industry related software, Microsoft Outlook, Word and Excel
Maintain an active file of new and existing customers
Insure all vendor literature is maintained and presented or stored in a clean, neat fashion
Coordinate the delivery to contractor-remodeler customers on an as needed basis
Maintain a clean, neat, professional looking show room
Participate in semi-annual inventory
Know the pricing multipliers and current lead times for all cabinet lines, countertop fabricators, and all miscellaneous products available
Understand the receiving process and the paperwork associated with the process. Call vendors to follow up on any backordered items
Know the warranty policies of all items sold. Be able to order such items when requested by customer.
Complies with Company's attendance policy by maintaining regular and predictable attendance.
Education Qualifications
60 hours of NKBA professional development programming or equivalent technical degree preferred.
Experience Qualifications
3-7 years of Kitchen & Bath industry experience required.
Skills and Abilities
Advanced computer-aided drafting skills, salesmanship, good verbal communication skills and design presentation skills.
Advanced knowledge of kitchen and bathroom design, general knowledge in all aspects of design and construction and of building materials
Licenses and Certifications
Maintain a valid driver's license to operate a motor vehicle in the state of sales activity required.
Arrow Building Center, Lampert Lumber and Lyman Lumber Companies, divisions of US LBM Holdings, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.
