```Duties```. Welcome and check-in guests in a friendly and professional manner. Provide excellent customer service and address guest inquiries and concerns promptly. Handle guest check-outs efficiently, ensuring accuracy of charges and payments. Perform night audit procedures, including balancing accounts and preparing reports. Maintain accurate records of guest transactions and interactions. Assist with reservations and room assignments as need...
SUMMARY OF ROLE. The Breakfast Attendant is often the first friendly face a guest encounters in the morning. Guests appreciate attentive and efficient service while also having access to a source of information about the hotel and the surrounding area. Ensuring a happy and welcoming experience while providing the highest level of service for every guest is the number one goal of the Breakfast Attendant. ESSENTIAL DUTIES & RESPONSIBILITIES include...
