What are the responsibilities and job description for the National Key Account Manage position at Lancer Corporation?
Our Company
Lancer Worldwide, a Hoshizaki Company, is an award-winning global leader in beverage dispensing. Through innovation and a commitment to dedication in action, we create products that benefit our customers worldwide, and give them a distinct advantage in the marketplace. We offer our teammates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We welcome talented, passionate, and highly motivated individuals to join our team.
Summary
Reporting to the Director of Sales, the Key Account Manager provides the strategic direction necessary to achieve the sales, gross margin, operating profits, and key deliverables for national accounts. This entails managing and growing accounts on a national level, by building and maintaining long-term, strategic relationships with high-level decision-makers. This role is responsible for nurturing the company's clients, ensuring their satisfaction and maximizing revenue by deeply understanding their needs, proactively addressing challenges, and proposing tailored solutions to foster mutual growth and loyalty
Essential Functions
. Resolve client issues and maintain and develop customer relationships
. Developing a thorough understanding of key customer needs and requirements
. Negotiating contracts and closing agreements to maximize profits
. Developing trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
. Ensuring the timely and successful delivery of solutions according to customer needs and objectives
. Communicating the progress of monthly/quarterly initiatives to internal and external stakeholders
. Forecasting and tracking key account metrics
. Identifying and growing opportunities within the territory and collaborating with sales teams to ensure growth attainment
. Preparing reports on account status
Knowledge, Skills, and Abilities
Communicate effectively with clients and different audiences and cultures, both verbally and in writing
. Understand and anticipate customers' needs and expectations
. Interpret data, identify trends, and make sound decisions
. Persuade and influence others
. Generate new ideas and solutions to meet customers' needs
. Provide insights into market dynamics
. Navigate challenges and drive growth
. Excellent communication skills, strategic thinking, negotiation skills, relationship management, data analysis, and deep industry knowledge
Education and Experience
. A minimum of 5 years of relevant sales experience, with a bachelor's degree in business, marketing, or a related field being
preferred
This job operates in a combination of factory and professional office environments. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and vibration. The noise level in the work environment is usually moderate.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, or crouch; talk or hear. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Notice To Third Party Agencies
Please note that LANCER does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, LANCER will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, LANCER explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of LANCER.
EEO Statement
Lancer provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requirements:
TBD
Lancer Worldwide, a Hoshizaki Company, is an award-winning global leader in beverage dispensing. Through innovation and a commitment to dedication in action, we create products that benefit our customers worldwide, and give them a distinct advantage in the marketplace. We offer our teammates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We welcome talented, passionate, and highly motivated individuals to join our team.
Summary
Reporting to the Director of Sales, the Key Account Manager provides the strategic direction necessary to achieve the sales, gross margin, operating profits, and key deliverables for national accounts. This entails managing and growing accounts on a national level, by building and maintaining long-term, strategic relationships with high-level decision-makers. This role is responsible for nurturing the company's clients, ensuring their satisfaction and maximizing revenue by deeply understanding their needs, proactively addressing challenges, and proposing tailored solutions to foster mutual growth and loyalty
Essential Functions
. Resolve client issues and maintain and develop customer relationships
. Developing a thorough understanding of key customer needs and requirements
. Negotiating contracts and closing agreements to maximize profits
. Developing trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
. Ensuring the timely and successful delivery of solutions according to customer needs and objectives
. Communicating the progress of monthly/quarterly initiatives to internal and external stakeholders
. Forecasting and tracking key account metrics
. Identifying and growing opportunities within the territory and collaborating with sales teams to ensure growth attainment
. Preparing reports on account status
Knowledge, Skills, and Abilities
Communicate effectively with clients and different audiences and cultures, both verbally and in writing
. Understand and anticipate customers' needs and expectations
. Interpret data, identify trends, and make sound decisions
. Persuade and influence others
. Generate new ideas and solutions to meet customers' needs
. Provide insights into market dynamics
. Navigate challenges and drive growth
. Excellent communication skills, strategic thinking, negotiation skills, relationship management, data analysis, and deep industry knowledge
Education and Experience
. A minimum of 5 years of relevant sales experience, with a bachelor's degree in business, marketing, or a related field being
preferred
This job operates in a combination of factory and professional office environments. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and vibration. The noise level in the work environment is usually moderate.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, or crouch; talk or hear. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Notice To Third Party Agencies
Please note that LANCER does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, LANCER will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, LANCER explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of LANCER.
EEO Statement
Lancer provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requirements:
TBD
