What are the responsibilities and job description for the Sales Position position at Lawn Doctor Southeast Grand Rapids?
Job Description
Job Description
Benefits :Lawn Doctor is looking for a motivated and goal-oriented Sales Consultant to join our team. This position will involve generating leads, qualifying prospects, closing sales, and maintaining customer relationships.
Key Responsibilities :
- Inbound & Outbound Calls & Leads : Answer inbound calls from potential customers, qualify leads, and convert inquiries into sales.
- Follow-up : Make outbound calls to follow up on estimates
- Build and maintain customer relationships , ensuring satisfaction and addressing concerns promptly.
- Identify upsell opportunities based on customer needs and service history to increase customer retention and lifetime value.
- Actively support the customer service and technician teams to ensure seamless service delivery and client satisfaction.
- Meet and exceed sales goals for monthly / annual sales volume.
- Achieve conversion rates that align with company targets.
- Manage upselling responsibilities to retain customers and satisfy their lawn care needs.
- Ensure daily, weekly, and monthly sales targets are met and contribute to seasonal growth.
- Sales Experience : 1 year of experience in sales or customer service, with a proven ability to close deals and meet performance targets.
- Communication Skills : Strong verbal and written communication skills to interact effectively with customers and team members.
- Organizational Skills : Excellent time management and ability to handle multiple tasks and priorities.
- Problem-Solving : Able to address customer objections and provide clear, actionable solutions.
- Tech-Savvy : Comfortable using Microsoft Office tools (Outlook, Excel) and CRM software (training provided).
- Preferred Skills : Knowledge of agronomy, landscaping, or the lawn care industry is a plus.
- Location : Primarily office-based, with occasional field visits required.
- Dynamic Team : Work alongside a supportive, close-knit team focused on achieving sales goals and customer satisfaction.
- Growth Opportunities : As the company grows, there will be opportunities for career advancement, including leadership roles within the sales department.
Customer Relationship Management :
Performance & KPI Tracking :
Qualifications :
Work Environment :
If you're looking for a dynamic, supportive work environment with opportunities to grow, apply now to join the Lawn Doctor team!
