Position Summary:

As a Lees Marketplace Donut Artisan, you will be responsible for creating high-quality, artisanal donuts that delight our customers. Your role will involve working in the early morning/overnight hours following the detailed process in frying signature Lees Marketplace donuts, designing unique toppings, and ensuring each donut is made with precision and care. You will work in a fast-paced kitchen environment, collaborating with a team to maintain our reputation for exceptional products.

Primary Position Duties:

Key Duties and Responsibilities:

• Helps with the production, frying, decorating, packaging, and maintenance of all donuts in accordance with recipes and quality standards.
• Assists in the displaying and restocking of the donut products. Ensures shelves and cases are filled, fresh, rotated, faced, and cleaned.
• Maintain accurate food inventories.
• Maintains training and certification by actively attending in-person trainings and consistently utilizing digital training platforms.
• Maintains, processes, and completes orders through digital and in person order processing.
• Other responsibilities as needed.

Guest Service:

• Greet and assist guests in a friendly and courteous manner.
• Provide knowledgeable answers to guest inquiries.
• Promote and exemplify a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication with guests and team members.
• Provides excellent guest service by acknowledging guests promptly and taking their orders accurately. Prepares and processes the guest’s orders promptly and finalizes their purchase in a friendly manner.
• Displays excellent problems solving skills and prides themselves on finding the best resolution that exemplifies the “Lee’s Way- doing what’s best for our guests, our team, and our company”.
• Be familiar with, and assist customers with use of, Lee’s Marketplace website.

Product Handling:

• Stock shelves and maintain displays according to store standards.
• Ensure product freshness by watching for quality in production, following recipe guidelines and procedures, and consistently stocking/rotating donuts for freshness.
• Maintain accuracy and punctuality in all special orders.
• Package and label products using a computer program.
• Assists the department to maintain proper freshness, pricing, code dating, tare and merchandising of products in compliance with company policies and procedures.

Cleanliness and Safety:

• Maintain a clean and organized work area.
• Follow all safety and sanitation procedures.
• Report any safety hazards or equipment issues to management.
• Adhere to all food safety and sanitation regulations.
• Contributes towards the cleaning responsibilities in the department as management sees fit.

Cash Handling (if applicable):

• Operate cash registers and handle transactions accurately.
• Follow store policies on returns, exchanges, and refunds.
• Ensure the security of cash and other financial transactions.

Team Collaboration:

• Work cooperatively with team members to achieve store goals.
• Participate in team meetings and training sessions.
• Assist other departments as needed.
• Work in a fast-paced, sometimes crowded, production and sales environment with tact and patience.
• Work with team to ensure products are sold well before their expiration date.
• Attends departmental, store and company meetings as required contributes to profits and revenues and meets productivity standards.
• Has knowledge of and complies with all company policies, procedures, programs, and directives. Refers to Team Member Handbook continually to ensure policies and procedures are followed. Promotes a harassment-free environment, and immediately reports any potential harmful situation to management.

Position Requirements:

NO EXPERIENCE NECESSARY, WE TRAIN!!

• Food Handler's Permit required (Can be obtained after hired)
• Minimum Age: 18 Years of age

Availability:

• 2:00am-10:00am any day Monday-Sunday according to the needs of the store- including weekends, and holidays.

Physical Requirements:

• Ability to stand, walk, twist, sit, and bend for extended periods.
• Ability to lift and carry items weighing up to 50 pounds.
• Manual dexterity for handling small objects and operating equipment.
• Repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance.
• Occasionally stoop, crouch, kneel, or crawl.
• Prolonged periods standing and walking.
• Must be able to access and navigate all areas of the store.
• Must be able to lift up to 50 pounds at times.
• Lifting may include floor to shoulder and overhead lifting repeatedly.
• Occasional use and climbing of step stools or ladders are required.

Tools and Machinery:

• Ability to stand, walk, twist, sit, and bend for extended periods.
• Ability to lift and carry items weighing up to 50 pounds.
• Manual dexterity for handling small objects and operating equipment.
• Repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance.
• Occasionally stoop, crouch, kneel, or crawl.
• Prolonged periods standing and walking.
• Must be able to access and navigate all areas of the store.
• Must be able to lift up to 50 pounds at times.
• Lifting may include floor to shoulder and overhead lifting repeatedly.
• Occasional use and climbing of step stools or ladders are required.
• Equipment: oven, fryer, slicer, wrapping machine, bread molding machine, cake cutting band saw, batter mixer, scales, etc.

Education or Skills:

NO EXPERIENCE NECESSARY, LEES WILL TRAIN YOU!!

• High school diploma or equivalent (preferred).
• Previous experience in retail or guest service (preferred).
• Previous specialty cheese experience (preferred)
• Drive

Skills and Abilities:

• Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members, and guests.
• Ability to work in a fast-paced environment.
• Basic math skills for handling cash transactions.
• Ability to read and follow instructions.
• Good verbal communication skills.
• Ability to operate cooking machinery.