Examines damaged vehicle to determine extent of structural, body, mechanical or interior damage. Estimates cost of labor and parts to repair or replace each damaged item. Reviews repair cost estimates with body shop manager or foreman. In the event of a disagreement with manager or foreman on repair cost, arranges to have damage appraised by another appraiser to resolve the situation. Determines feasibility of repair versus replacement of parts, ...
Duties. Communicate and help customers with our Pre-approval process. Conduct outbound calling to follow up on customer inquiries. Perform data entry tasks accurately and efficiently. Assist customers in both English and Spanish languages. Utilize multilingual skills to support a diverse customer base. Upsell products or services to increase sales revenue. Provide top-notch customer service to ensure customer satisfaction. Skills. Proficiency in ...
Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards. Diagnoses cause of any malfunction and performs repair. Communicates with parts department to obtain needed parts. Saves and tags parts of the job if under warranty or if requested by the customer. Examines assigned vehicle to determine if further safety or service work is required or recommended. Communicates with service ...
Replenishing all vehicle fluids as needed. Sweeps, shovels, or vacuums loose debris or salvageable scrap into containers and removes containers from work areas. Inspects parts, equipment, or vehicles for cleanliness, damage, and compliance with standards or regulations. Drives vehicles to and from service lane, service stalls, and parking lot as needed. Makes key tags for vehicles. Other tasks as assigned.
Repairs vehicles per estimate and according to manufacturer standards. Checks parts against estimate and ensures proper parts are ordered and received. Prepares vehicles for body repair work. Notifies management of any additional repairs needed. Notifies management of any difficulties or problems that may prevent a quality job from being performed or cause a change in the promised time. Maintains tools and equipment in a proper state of repair. M...
Greets customers at the cashier window in a pleasant and professional manner. Computes customer bills. Receives cash, checks and credit card payments from customers. records amount received. Makes change and issues receipts to customers. Provides cash refunds or credit memorandums to customers for returned merchandise. Operates cash register. Reconciles cash drawer daily. Refers customers who have questions about the work performed, additional ma...
